Avis Security Footage

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Oct 15, 2018
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#1
Hello,

I recently rented a car from Avis. Since I was in a rush, I did not do a full sweep of the car as I was in a rush. (my fault) . Upon returning, the agent pointed out damage to the passenger side. I am confident this was there prior to me renting. He did say they have security footage and would review. Fast forward a few weeks, I got a bill for $1800, and was told they do not review security footage.

My question is, how can I contact Avis to confirm this, and how I can fight this?

Thanks,

Rob
 
Sep 19, 2015
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#3
Hello,

I recently rented a car from Avis. Since I was in a rush, I did not do a full sweep of the car as I was in a rush. (my fault) . Upon returning, the agent pointed out damage to the passenger side. I am confident this was there prior to me renting. He did say they have security footage and would review. Fast forward a few weeks, I got a bill for $1800, and was told they do not review security footage.

My question is, how can I contact Avis to confirm this, and how I can fight this?

Thanks,

Rob
how significant is the damage to the car? Most security cameras are not that high enough resolution to show minor damage. And the entire angle issue is another concern. And then the video is usually only kept for a short time. How long did you have the car? Was it parked anywhere that someone could have damaged it?

I understand not looking at the passenger side if driving alone.

If you did not look at the car when picking it up how can you be confident that the damage was there when you picked it up? That is the hard part of your situation.
 
Oct 15, 2018
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#4
The damage is pretty noticeable, and figured there would be cameras at the check point before you exit the lot. Just wanted to see if people have gone down this road Avis.

Thanks