American Queen (aka Hornblower.com or HMS Global Maritime )

  • Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
  • If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
  • Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
  • Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
K

KKing

Aug 6, 2020
1
0
1
67
I have waited past the 90 days in which I was to receive a refund from their cancellation. I have sent two emails that they have not responded to either. The company is also known as HMS Global Maritime. I do not see them in the Elliott section on cruise contacts. I am out $20,700. Any ideas from anyone on the forum
 
Neil Maley

Neil Maley

Moderator
Staff Member
Advocate
Dec 27, 2014
24,744
25,899
113
New York
www.promalvacations.com
All cruise lines are taking longer than expected to refund. If you don’t want to wait, call your credit card company and see if you can file a dispute.

You can also request to see if our researchers can find company contacts for you:

Research request - Elliott Advocacy

Loading… Note: If you have a comment or question about a story, please use this form. If you need advocacy help, please use this one. If you don’t see an acknowledgment after pushing the “submit” button, the form didn’t go through. Please try again from a different browser or contact me at my...
elliott.org elliott.org
 
  • Like
Reactions: jsn55 and Patina
You must log in or register to reply here.
Top Bottom