American Cruise Lines steadfastly refuses to honor our purchase of their Cancel For Any Reason Protection Plan. They say that we negated that coverage by clicking an email link accepting their offer of vouchers for a later cruise. Because of our ages (84 and 82) and medical problems, we do not believe we'll be able to book another cruise, and we very carefully did not click that acceptance link. Neither the Better Business Bureau nor our state's Attorney General's office has been able to get ACL to revise their decision. Any suggestions?