Yes, I believe there was no malicious intent from the agent in Baltimore putting me on a different flight thinking that my flight was cancelled. But it's the fact that if I had not been on that flight to Chicago my vacation would not have been ruined and then an additional cost for me to stay in Chicago as well as the fact that time was taken away from spending time with my family in Tucson Arizona, that in itself is priceless and we'll never get back.BTW, I share the OP's frustration. He relied on the AA's agent for the best recommendation and ended up being delayed by 2 days and having to pay for 2 days of lodging in Chicago. Just saying that in communications with AA, care needs to be taken to even slightly insinuate that the agent lied.
Reimbursement for the hotel in Chicago isn't going to happen, but a clear explanation of the situation may yield say 10k miles.
No, I was already on the plane to Chicago when I found out. I don't honestly think my flight was ever cancelled.So you were still at the airport and found out that your flight was not cancelled, did you go back to the AA desk to see if they could put you back on your original flight? My guess is that AA was able to find a plane and reinstate the flight, but in order to put you back on the flight, you would have had to ask for it back.
If the previous flight was canceled, odds are decent that the passengers on the original flight could have been rebooked into the OP's original seat -- so if the OP had tried to go back and request it, it would have not have been available.You would have to be able to prove that. For example: pull up your phone right there and then and verify, or a screenshot of the TVs showing the status. You are making a serious claim in a he said she said situtation. I'm not saying I don't believe you, but you have very little hard evidence that she lied about whether or not the flight was cancel. Again, keep in mind that the flight could have very well been cancelled and then reinstated. With you getting in so early, the flight may have been cancelled at the time you tried to check in and reinstated hours later.