I traveled to Sioux Falls, SD on June 27, 2015 from Phoenix, AZ which was a nonstop flight. Somehow my baggage was mistagged and another customers bag showed up with my name on it. I was unable to talk with a representative as they were not at the ticket counter and wouldn't be until the following day. I tried several times to call a customer service line to be on hold for several hours. Once I got through, I was told to save all my receipts for items I had to purchase due to my luggage being lost. In the time I was on vacation, my luggage traveled from Phoenix to Wisconsin, to Florida, and then to Fargo and arrived at the front door a day before I was to fly home to Phoenix. In that time I had spent $240 plus had to replace the luggage that was destroyed during the week. I have sent complaint forms in to Allegiant and have contacted Scott Justice as well as a woman named Denise from the corporate baggage office, however have received no response from either of them. I have sent copies of my receipts, however, emails and calls are not returned. I have also contacted the Better Business Bureau but still have not received reimbursement, which was promised by a call center team member and Scott Justice himself. Upon submitting a complaint as directed to by the call center team member, I received an email verifying the claim and that it would be resolved within 4-6 weeks. This email confirmation was received June 28, 2015. I would like my money back as the airline failed to do their job, causing financial difficulty during my vacation as well as the following months. I did not have the means to afford their mistake while I was traveling and I still have not recovered due to it as I am a nursing student who works very little.