I rented a car from Avis (Miami) in April 2016, I just received a bill for damage ($544.09) that I am not responsible for. Today I received the documentation regarding the damage, two things are significant 1) the mileage photo has 13 more miles on it than when I returned the car 2) there is a brief Accident/Incident Report from a subsequent renter dated the same day (with a fax date of 4 days later) simply stating 'Customer claims it was there before'. 3) On my rental agreement I had the rep indicate that there was mild bumper damage but the damage that is being claimed for was not this damage. 4) The vehicle was checked in on return and there is no indication of my receipt of damage. How do I approach Viking - is it enough to simply state these facts and cc Avis or is there anything else I should do. Thanks.