2012 Chrysler 200 Heater core failure

  • Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
  • If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
  • Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
  • Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
Jan 27, 2018
Dear Sir: I am writing you in regard to a Chrysler 200, model year 2012. This car was purchased as a used car and we found out there was a problem with the heating system. Heat was available only on one side of the car. The car has only 16,400 miles.on it. We had the car repaired at a cost of $1,096.30. It is our understanding that Chrysler Corp. has known about this problem but has done nothing to correct the problem.There is no way that a car this new and with so relatively few miles should develop a problem of this magnitude. The heater core had to be changed as well as thermostats. Changing a heater core is no small matter as you probably know. If anyone has encountered a resolution with Chrysler on this issue, we would be grateful to hear any advice on the matter.
Jan 6, 2015
You can work through the dealer to ask Chrysler for a "goodwill" gesture to cover the repair. That is how we had to do it for our issue which was not covered by a recall.

If you had the work done as the dealer and it ever becomes a recall, they will reimburse you at that time. Again, that is what we were told when we encountered a strange issue for our Chrysler product.
Likes: Neil Maley