I own a 2009 ford escape with true 30,500 miles on it. There was a recall in 2014 for possible loss of power steering. I took it to my local ford dealer and they reprogrammed the PSCM and IC. My recall letter states that they will "update the appropriate modules and increase driver awareness by sounding a chime and displaying a wrench light in the message center. Alternatively., the dealer may need to replace the torque sensor or the steering column. This service will be performed free of charge." Fast forward to October 2018 when I lost power steering...no chime no wrench light. I returned to same dealership and was told the PSCM needs replaced at a cost to me of$1797.45 . I live on ss therefore it will take me about a year to save this much money for a repair I believe ford should be responsible for. I dont believe any car regardless of age with such low mileage should have this as a normal wear and tear issue. I have sent an email to Phil Perry the head of CR in dearborn 2.5 weeks ago and have yet to receive a response. The next emails I send will be to the National Highway traffic safety administration and the BBB.