united airlines

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  1. I

    [Cancelled Flight] Turkish & United Airlines: Poor Customer service

    I'm writing this on behalf of my mother passenger on turkish airlines. My mother was traveling from San Francisco to Mumbai on Nov 30th, 2018 with Turkish Airlines with Raipur being the final destination via Indigo. The boarding on flight 80 was scheduled for 5:45pm but was delayed until 7:15pm...
  2. K

    United v. Alaska; United wins

    My husband and I planned a trip in September to spend Thanksgiving in New Orleans. I used Alaska Airlines to book the flight and then decided to also book a hotel, too, which I did not realize at the time made the trip *not* through Alaska Airlines, but through another company called Alaska...
  3. J

    Air-Traffic Out-of-Control

    Going on a lovely trip back to where I used to live in France on 29AUG, I bought two separate bookings, a United flight from RDU-EWR and a Primera Air flight EWR-PAR. RDU-EWR was on UA3635, landing at EWR at 6:45; Primera was PF22, leaving EWR at 11:10, getting in at CDG 12:35. Seemingly more...
  4. S

    Custody issue causes need to cancel trip.

    My wife and I booked a trip in February to take our family to Mexico. Now, my wife’s ex-husband is refusing to allow the children to leave the country on vacation with us. To try and keep things civil for the kids sake, and not cause larger fights or a possible court case. We’d like to cancel...
  5. K

    United Airlines Safety and Health Code Violations Embraer RJ145 / SEAT 18A

    4/11/18 FLIGHT UA4160 (Express Jet Airlines Inc. dba United Express) Embraer RJ145 / SEAT 18A Dear United Airlines formal complaint: HEALTH CODE AND SAFETY VIOLATION On my flight 4/11/18 from NEWARK to Buffalo (Flight information below) was beyond anything I can describe. I have never been so...
  6. A

    One ticket for the price of two....

    We had to travel to Israel to deal with my husband’s mothers changing situation, as the foreign worker who was taking care of her 24/7 let us know that she was leaving. We booked a flight through the travel agent and planned on being there from Feb 11th through March 5th. Due to the many...
  7. Barefootpalms

    Enough Compensation for an 18 hour delay?

    Hi All and thanks for your opinions I recently returned from a United flight from Turks and Caicos to Dulles Airport close to DC. The incoming plane from Chicago had to circle PLS airport before landing for 40 minutes, was going to run out of fuel, so flew into Dominican Republic to fuel. DR...
  8. E

    Lost Chase credit card points on a United website error

    Hello all, I hope someone is able/willing to help me. Thank you for reading this. I was looking to book a trip from DC to Southeast Asia on United Airlines. I checked the website and found acceptable flights available from 5/5/18 through 5/20/18 for 180,000 (business travel) miles. Because I...
  9. T

    United Airlines bait & switch - fare code purchased changed on operated flight

    I am having problems with resolving my United ticket fare code being changed from T (purchased) to L (flown) on United Flight UA6805 operated by Air New Zealand as NZ 29 from IAH to AKL. The change resulted in me being awarded no-miles and failure to maintain my frequent flyer status. I...
  10. Z

    Seeking a Christmas Miracle

    Bought 2 airline tickets on Nov. 15 from skiplagged.com; they in turn used ExploreTrip to obtain the tickets from United Airlines. These tickets are for my daughter and son in law to travel from Seattle to Newark for Christmas from 12/20-12/27. After I purchased the tickets I did not receive a...
  11. B

    One leg of itinerary canceled without notice

    In mid-July this year, I booked a reservation on the United Airlines website for a January 2018 trip from SFO to Nairobi Kenya, returning from Kigali Rwanda, using Award Miles. In mid-September I went to the UAL website to look at my itinerary and found, to my total surprise, that one leg of my...
  12. T

    REIMBURSEMENT FROM UNITED

    I am writing on behalf of my wife Cecilia E. O’Leary (United # removed by mod) and myself, Anthony M. Platt (United # removed by mod) regarding flight UAL #901 from San Francisco to London on Friday July 14, 2017. UNITED CASE #removed by mod As long-time customers of United, this was the...
  13. K

    Compensation for Canceled Flight

    We booked a flight through United, and were scheduled to fly on Air Canada. While on the tarmac awaiting our turn to take off our Air Canada flight was canceled due to "traffic control problems". Air Canada refused to help us both at the airport and on their Customer Service on the phone...
  14. DFTravels

    Assault on United Flight to Dublin

    Last week on our United flight from EWR to DUB an older gentleman sitting in front of my 18 yr old son kept pushing his seat back into my son's seat while trying to recline both before & during takeoff. As you might expect in economy seating, my son's knees were resting on the back of his seat...
  15. lknisley96

    United Airlines Reroute + 21 Extra Hours of Travel

    I was booked on United for travel SFO-ORD-BTV on Sunday, 3/19, on flights UA624 (SFO-ORD) and UA565 (ORD-BTV). However, flight UA624 was delayed from 10:45am PDT to 1:30pm PDT initially due to unspecified mechanical issues (it would eventually leave 4 hours late). As soon as the delay was...
  16. A

    Indian Eagle and other issues

    I booked flights to India through Indian Eagle travel company for my husband, my daughter, and myself for travel in December 2016 over Christmas. I double checked with the person I purchased the tickets from that the only thing we needed in order to travel were our passports. I was told that was...
  17. R

    Married Name change

    First time here, truly don't know what to do. My wife and I are book for our honeymoon to leave in May. When I book on United my wife's name was clearly different. When I called the airline to change her name on the rez they told me that is wasn't an option. That I would need to bring our...
  18. P

    United fails to prioritize health and safety of passengers

    I was supposed to leave for Costa Rica from Seattle on Monday, Jan 8, but on Saturday (the 7th) was diagnosed with an "acute and highly contagious pharyngeal infection." On Sunday, a United representative was kind enough to delay my flight until 7:00am on Wednesday, free of charge for both...
  19. MNHome

    Miles denied by MileagePlus

    I am from MN and don't speak Chinese. But that is the solution United is suggesting. In October 2016, I flew from Minneapolis, MN to Manila, Philippines and back, taking three flights each way to reach my destination. After my trip, I set up a miles reward account with Mileage Plus and called...
  20. J

    Shame On You United

    Air travel is a part of the modern world that will never cease to amaze me. World travel is truly addictive. While I don't fly once or twice a week for work like the die-hards, I still get around. With three homes and the bug to “go”, it is inevitable. With that said, I've logged my share of...