turkish airlines

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  1. L

    Turkish Air lost baggage, not refunding me for lost items

    I flew from Boston to Kilimanjaro on Jan 20, but because of delayed flights I missed my connection and my checked bag was lost for 4 days. I booked with KLM airlines, but the last leg of my flight was with Turkish Airlines. When I finally received my lost bag, I noticed that multiple items of my...
  2. 3

    Turkish Airlines - Delayed Baggage and Refusal to file Baggage Irregularity Report

    Hello, I flew on Turkish Airlines from Istanbul, Turkey to Baghdad, Iraq in December 2018. When my flight landed, I discovered all 3 of my baggage were missing. I immediately contacted the Turkish Airlines Office located at Baghdad Airport, I was informed that my baggage was not loaded from...
  3. A

    Turkish Airline_ Lost baggage

    Hello, On January 05, 2019, my family and I (four passengers) traveled from Isfahan to Los Angeles via Istanbul. When we checked in our luggage, the Turkish agent asked us to check in our carry-on as well since there was no room in the cabin. Unfortunately, we accepted and gave our carry-on...
  4. I

    [Cancelled Flight] Turkish & United Airlines: Poor Customer service

    I'm writing this on behalf of my mother passenger on turkish airlines. My mother was traveling from San Francisco to Mumbai on Nov 30th, 2018 with Turkish Airlines with Raipur being the final destination via Indigo. The boarding on flight 80 was scheduled for 5:45pm but was delayed until 7:15pm...
  5. O

    After terrorist attack, Turkish Airlines demands $1400 when Lufthansa only charged $920

    Following a terrorist attack at Istanbul New Year's day 2017, I called and learned I had to board Flight 864 to Istanbul on Turkish Airlines; I was hesitant but arrived to the terminal over an hour before my flight. I called the airline, as well as the travel agency (ExploreTrip) that booked...
  6. N

    Turkish Airlines

    Hi! I recently (May 24th) flew Turkish Air with my husband and our 3 year old son. Our flight left Thursday night at 7 pm and we had a planned 1.5 hour layover in Istanbul before our final leg back home from Istanbul to Tel Aviv, on Friday the 25th, at 1:30 PM. When we arrived at JFK and waited...
  7. M

    Turkish Airlines - Completely broken customer service at Turkish Airlines

    While flying from SFO -> DEL via IST, I had an injury at the IST airport because of which we missed our connecting from IST -> DEL. After spending about 2 hours at the transfer desk, the only option of rebooking given to us was two days later. That option would not work for us due to our prior...
  8. D

    Turkish Airlines - Delayed Baggage Compensation

    Last September (i.e., September 2016), I took a business trip on Turkish Airline, from Washington-Dulles to Turin, Italy, via Istanbul. I checked one bag, and there was plenty of time between my arrival and my connecting flight in Istanbul. But somehow, they managed not to get my bag on the...
  9. F

    Turkish Airlines: unfair compensation for baggage delay

    On my flight from SFO - IST - ATH my luggage was lost in IST by Turkish Airlines. My bag was missing for 4 days. I was informed by the desk agent at ATH that all purchases made as a result of my bag delay would be covered by Turkish Airlines. Upon returning, I filed a claim with all receipts for...
  10. DanielL

    Turkish Airlines refusing to honor Passenger Bill of Rights

    On Oct.14-15, I flew Turkish Airlines from BOS-IST-VIE. The Oct. 15 segment from IST-VIE (TK1888) was delayed 4 hrs. 29 min. through various controllable circumstances (crew change, 2 plane changes due to mechanical issues with 2 different airplanes, driving around the IST airport apron...
  11. A

    Turkish Airlines only offering $300 for an 11 week delay in finding my suitcase

    Good afternoon everyone, I hope I am posting in the right place, I think my situation would be the same regardless of the airline I was travelling with, so I have posted it in the general Airlines Forum. My question is regarding a fair compensation for Turkish Airlines losing my suitcase for 11...
  12. A

    Indian Eagle and other issues

    I booked flights to India through Indian Eagle travel company for my husband, my daughter, and myself for travel in December 2016 over Christmas. I double checked with the person I purchased the tickets from that the only thing we needed in order to travel were our passports. I was told that was...
  13. D

    Turkish Airlines mess

    Hello people of the Internet. I'm in a jam right now and need some assistance or some advice. Here's my story and the mess I'm in right now... I manage a home for special needs young adults. Recently one of my individuals approached me and asked if he can go to Israel to visit his family and to...
  14. T

    TURKISH AIRLINES INC.

    I was notified that my mother was in the hospital in serious condition. This isn't the first time this has happened. As is my habit, when she was in the hospital, I would book a flight to come see her for some days later, as my schedule at work allowed, so I can aid in her recovery. The...
  15. N

    Turkish Airlines Baggage Fees

    Me and my son traveled on Turkish Airlines from RDU(Raleigh/Durham) to BOM (Mumbai). Our itinerary had us going from RDU to Washington DC to Istanbul to Mumbai and returning from Mumbai to RDU via Istanbul and Toronto. Our flights were all on Turkish Airlines, except the RDU-DC and Toronto-RDU...
  16. L

    Turkish Airlines Ticket Refund Request

    Turkish Airlines employs incompetent and uncaring check-in workers in Ben Gurion Airport, Israel, who caused me to miss my flight to Istanbul and Chicago. As a result, I was forced to buy a new ticket as well as losing 2 days. The company should at least refund the cost of the ticket (USD939)...
  17. G

    Repeated attempts to claim mileage from Turkish Airlines but no success

    I took a flight on TAP Portugal from Geneva to Lisbon on 31 Dec 2014 in C Class. At the time of checking in for the flight, I provided my Turkish Airlines Miles & Smiles frequent flyer number (I was an Elite/*Gold member at the time), which was printed on my boarding pass. Unfortunately the...