travelgenio

  • Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
  • If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
  • Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
  • Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
  1. H

    Travelgenio Debacle

    bought flights using my debit card on October 29th 2018 at 11:30am PST. I paid €1331.40. When I got my confirmation emailed I realised I had inputted the wrong departure location and booked flights that were DUB-YVR and not the ones I wanted YVR-DUB. I tried to get into contact with the company...