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    Dell refuses to repair damage done in their repair depot

    This is a very long story, as it has played out over the course of 2 months, so I will be as brief as possible. I had the keyboard on my Dell laptop replaced under warranty by Dell when the right shift key stopped working. After 3 weeks my laptop was returned with a new crashing issue that did...
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    Airbag Recall Repair Resulted in Horn not Working and $400 repair

    I took an older but well maintained Honda Pilot for an airbag recall repair. Upon getting the vehicle back, the horn was not working. I only noticed a few days later as I don't use the horn every day. I took the car back to the dealer, expecting that they would correct the problem easily...