refund

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  1. Dumbo_octopus

    EMIRATES - CARRIER IMPOSED FEE = NONREFUNDABLE TAXES??

    I booked a roundtrip flight IAD/MLE in May 2021 for travel in November 2021 directly on Emirates.com. The tickets price was $3,001.15 total (economy saver fare - 2 adults and 1 child). Before I booked I did read the full and detailed fare conditions and understood that I would get a full refund...
  2. R

    Help with a refund from Bookbuses Inc

    I left $685.00 on 11/19/2019 for a bus tour that was scheduled for June 12+13, 2020 with Bookbuses Inc. I initially requested postponing the tour to June 12+13, 2021. The nationwide sales manager responded on July 3, 2020, "You will not lose any cent you paid and the entire amount will be...
  3. B

    Amtrak E-Voucher

    Hello all, Hoping to get help with something, please. I purchased an Amtrak gift card in December 2019, and used it to purchase two round-trip tickets for a planned anniversary trip for my husband and I, in April 2020. The tickers were $156. I paid $150 of it with the gift card and $6 with a...
  4. B

    Copa Flight to Argentina

    Hello, I’m supposed to fly to Argentina on 5/16/21. The US State Department as well as the Argentina Embassy in DC says that regular tourism isn’t allowed. The Argentina Embassy told me that via email twice. Yet Copa is refusing to cancel the flight with less than two weeks to go. They told me...
  5. B

    AirBNB and a host in Argentina

    Hello, So here's my dilemma. I'm supposed to visit Buenos Aires relatively soon. May 24th to be exact and I find myself not being able to. That's because the government of Argentina is not allowing regular tourists into the country yet. Their embassy in DC told me as much too. So I've had to...
  6. Aprlcs

    Booked Through Priceline-Thrifty. Won't give us a voucher for Car Rental. 510.00$

    My Fiance and I planned a Honeymoon in Maui, HI. June 14-22, 2021. We booked through Priceline: a flight and a rental car. We also purchased Travel Insurance for 98$ in hopes it would help in case this scenario came up, but it doesn't. The issue is with the rental car only. The flight is...
  7. E

    AeroMexico: advice on how to escalate complaints?

    Hi everyone, I recently completed a round-trip on AeroMexico (AM), TIJ-CUN-TIJ. During this trip I experienced two issues I'm trying to get resolved: 1) Get travel credit from AM for an unused one-way ticket, 2) Get compensation for a forced downgrade in class -- I requested refund of...
  8. S

    Unable to use ticket purchased from Flight Network, they refused to refund and i am unable to reach them now

    I purchased a flight ticket for my mom to visit me in Toronto from Iran on January 18, 2020. The ticket was purchased from Flight Network for CAD $2180. The flight was scheduled to leave Iran on May 1st, 2020 and return from Toronto on July 15th 2020. This flight, which was operated by Lufthansa...
  9. K

    Paypal just brushed me away?

    Hello and thank you in advance for the help. English is not my first language so sorry for any grammar mistakes. Today paypal send me a notification on my phone that i paid 360 euros somewhere.. I immediately send a ticket to the resolution centre and told them this wasnt me. My normal payments...
  10. S

    Lufthansa Refund - sent to closed Chase CC - Chase returned refund to Lufthansa's bank

    My Lufthansa flight was cancelled due to the Covid-19 pandemic. Unfortunately, I closed my Chase credit card account in early 2020 (the original form of payment). I informed Lufthansa that my account was closed and customer service forwarded my alternate bank details to the refund department...
  11. N

    Refund for change fee for cancelled flight

    Hi. I recently bought a r/t ticket from Washington DC to Salt Lake City. I made a change to the ticket to fly non-stop on Dec 18th, for a change fee of $156. Delta then went ahead and cancelled both of my non-stop direct flights to/from SLC, and are now routing me through Minneapolis and...
  12. S

    Help with getting refund from Easy Jet for flight to Tel Aviv on October 19th which cannot be used as Israel in lockdown.

    Company you have a question or a comment about: EasyJet I was helping to co-lead a Tour to Israel/Palestine from October 19th to October 29th. However we cannot go as Israel has closed its borders to all but Israeli citizens or those with a residency permit. Easy Jet has therefore cancelled...
  13. T

    AIG claim related to Axel Hotel Berlin (booked via Expedia)

    Hi everyone. Back in January of this year I booked a 5-night stay at the Axel Hotel Berlin, which was supposed to be a trip extension after a 10-day cruise in the Mediterranean. The main purpose of the Berlin excursion was to attend an annual street fair (Folsom) in Berlin the week after Labor...
  14. S

    Can my Future Cruise Credit deadline be extended?

    We had a NCL cruise booked for March 22-29, 2020. We canceled it on March 10, 2020 because of Covid fears and were issued a future cruise credit. It was five of us, so roughly $5,500. Three days later, NCL cancels the cruise and issues refunds...So now we have a FCC that I don't think we will...
  15. O

    Can't Reach Interjet Airlines To Request Refund

    In December 2019 my husband and I purchased (via CheapOAir) RT flights on Interjet Airlines from Los Angeles to Cuba (we were going as part of a group tour). Our original flight was for March 14th. As it became apparent Covid-19 was becoming a global pandemic and things started shutting down...
  16. M

    Google/game wont refund me.

    So heres what happened. I was playing a new game for several months spending over $3000 on it. About a month ago the devs moved their tawain players into the server I was playing and also gave them in-game items that I paid alot of money for for free. On top of that the tawain players have been...
  17. L

    United Airline Refund Airline Ticket

    A presenter was invited by LHF, a small non-profit organization, to attend it's annual conference on 3/19/20. The presenter purchased an UA ticket on 2/20/20 to fly from NJ to MN on 3/18/20. However, LHF was forced to cancel the conference and refund all registrations due to the city prohibited...
  18. L

    I'd rather have a refund from Sun Country vs. credit

    I’ve contacted Sun Country four times requesting a refund on a flight I booked in February and canceled in March because of concerns with traveling because of the pandemic. My last request for a refund was Sunday, August 2, when I emailed a letter to their COO, Greg Mays. I got a quick turn down...
  19. M

    United to Italy

    My husband and I were supposed to go to Italy for our honeymoon in May. United canceled our flight because of COVID. They offered me a credit which at first I agreed to because we were hopeful we’d get to reschedule. Now, we don’t know if we will be able to go and if so it may not be in the next...
  20. R

    Turkish Airlines Refund

    Good afternoon, I enjoy reading your column and hope that you can help me resolve an issue I am having with Turkish Airlines. I am an American citizen who was living in Turkey for a fellowship until this past March, and I planned to travel to Scotland and Italy this summer. In all, I purchased...