name change

  • Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
  • If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
  • Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
  • Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
  1. L

    Alitalia - Not allowing name change despite extenuating circumstances

    In November 2018, I booked an Alitalia flight from NYC to Rome for April 2019 through FareBoom. Because I was supposed to get married in December, I booked this flight under my soon-to-be married name. But then my fiance left me unexpectedly and without any explanation a few days before our...
  2. Y

    South African Airways Passenger Name Change

    Can someone please help me with the name change request for South African Airways? I am planning a family trip to South Africa, had to book multiple flights and I made a mistake on my father's name on his flight from Johannesburg to Hong Kong. The ticket says name change not allowed. The...
  3. A

    Made date mistake on non-refundable hotel reservation on AA

    I made an $1400 8 nights hotel and car package reservation on AA vacation on 04/16/2018 with the wrong date (06/13/2018-06/21/2018). I'm a graduate student and the trip is for a conference. I mistakenly remembered the wrong month (the correct conference date is in July 2018, but I booked in June...
  4. J

    Help! Name Correction on the ticket

    My husband booked my 2 flights with my maiden last name : one from Seattle to Dallas, and the other from Dallas to San Diego. At the Seattle airport, I was able to correct name at the main cabin with my DL for free of charge. As soon as I arrived at the Dallas airport on the same day, I...
  5. D

    Expedia - Alitalia Name Change

    Hi, I purchased an Alitalia ticket through Expedia in September and in October it hit me that I bought it on my married name, where is my passport is in my maiden name (my green card, however, is on my married name, but I know that the ticket must match your passport). I have been trying to fix...
  6. N

    Double last name in Thai Airways Ticket. What should I do?

    Hi, I just bought Thai Airways return ticket from Jakarta to Bangkok via Traveloka. i did a mistake by adding my mother's last name twice and place it on middle name coloumn. Let's say her name is Rose Jennie then what's written on the ticket: Rose Jennie Jennie. I've contacted the Thai airways...
  7. K

    Interjet and Surnames

    I made reservations for me and an acquaintance of mine in Mexico a couple of weeks ago. I found out from him that I got his "second" last name wrong. I was not familiar with the custom among many Latinos that one's first and primary surname is from one's father, but that there is a second...
  8. J

    Adoption Travel Issues

    I would like to determine the appropriate path to take concerning a flight situation (and significant expense incurred) that my family encountered in December. My wife and I recently adopted five (5) children from Latvia and this process required three (3) trips to Latvia. We ran into a...
  9. A

    JetBleu - Ticket Transfer/Name Change

    Early this year I purchased a domestic flight ticket for my mother to travel to visit my brother. My father got sick, we had to cancel her trip and so a percentage of the money went into a "JetBlue Travelers Bank" (JetBlue took a good chunk for themselves out of that money). I wanted to use...