lufthansa airlines

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  1. G

    No refund for more than 1 year from VAYAMA / TRAVIX

    In June 2020 I purchased an airline ticket from Detroit to Austria at VAYAMA (about 1k$). The flight was cancelled by the airline (Lufthansa) a few weeks later due to COVID19. A full refund was promised by VAYAMA. VAYAMA stopped its operation in Sept. 2020, only customer services was kept...
  2. J


    Yesterday we were decline to check on our confirm flight VIENNA-FRANKFURT-WASHINGTON (just tranzit)-SANTO DOMINGO, due to regulations with Schengen and States. So, Lufthansa allowed me to book (at the booking i pass all the informations with passport), took my money, confirmed all my seats and...
  3. F

    No Help From Flight Network

    My sister and I had booked a trip to Europe which would commence last April and last for 6 weeks. We would be visiting several countries and another family member suggested using the Flight Network to book all the flights that were needed. It was quite easy to use their website to find and...
  4. C

    Rebooking time unreasonable

    I purchased business class tickets for direct flights between Chicago and Rome on Lufthansa through Orbitz. My departure date is May 9, 2020. The land tour I was supposed to take has been tentatively rescheduled for May 8, 2021. I am fine with rebooking rather than a refund for the flight...
  5. A

    Lufthansa Misrepresented Change Fee

    I was travelling on Lufthansa from DEN to LHR on Oct 27 and BOM to DEN on Nov 2 on a ticket of approximately $3500 USD (Premium Economy). My wife fell ill while I was travelling. She was not so ill that it required my immediate return home, however it was to a level where it would be a...
  6. A

    Harassed and threatened by Lufthansa ground staff

    I was verbally threatened and harassed by Lufthansa ground staff in India (Chennai Airport) while leaving on a different career for their staff missing to collect payment for my upgrade on a flight that I took a few days before the incident. I sent a detailed email to Lufthansa customer...
  7. M

    Mileage credit

    On October 8, 2017 I flew from Dulles to Frankfurt and then on to Athens on Lufthansa. I returned from Venice to Munich and then back to Dulles. also on Lufthansa. I am a United Mileage Plus member so was anxious to see how many miles I accrued on this trip. I got credit for the return...
  8. A

    Lufthansa advanced seat reservation

    Hello, I am new here and was looking for some help regarding a rather unfortunate issue I am having with Lufthansa. My parents purchased tickets for international flights from India to the US with Lufthansa. It turns out the tickets came without any confirmed seats. Long haul international...
  9. X

    Lufthansa and AIG Travel Guard Unhelpful with Medical Necessity Date Change

    Bottom Line Up Front: Due to an invasive and extensive cancer surgery, my father can no longer fly alone (we have doctor's memorandums) on an upcoming trip. When the trip was originally booked he planned to return home alone, but he must now be accompanied by my mother. At the time the trip...
  10. L

    Lufthansa Denial of Request to Purchase Upgrade on United Ticket

    July 26, 2016 I purchased a United Airlines ticket, xxxxxx IAD/LHR/CPH on 9/2/2016 (then cruise and travel) returning Frankfurt, Germany/IAD on 9/25/2016 (this last flight being operated by 'partner' airline Lufthansa. After purchase of the economy ticket I contacted UAL on August 05, 2016, to...
  11. A

    Lufthansa Trouble

    I need your advice on the best course of action regarding this incident that happened to me with Lufthansa Airlines. On Tuesday, May 31 2016 at 1:00 am, I went to Queen Alia International Airport in Amman Jordan to fly Lufthansa back to the United States of America (U.S.) after finishing my...
  12. B

    Lufthansa Promised Me a Full Tax Refund (In Writing) and Then Withheld +$500

    I am writing to you in the hopes of resolving an issue with an airline that initially promised, in writing, a full tax refund and then rescinded on their offer. I would like to request full tax refund from Lufthansa airline, including the $516.00 YQ tax for a ticket that was cancelled with ample...
  13. C

    Help with Lufthansa flights lost due to pilot strike

    On September 7, we were booked on Lufthansa from Denver to Johannesburg, South Africa (via Frankfurt). We were notified that morning that the long haul pilots had gone on strike and to call them to rebook. We tried for 5 hours but the phone would just ring through and never answer. Since we...
  14. C

    Can anyone help us get our money back from Condor Airlines for a flight change we didnt know about??

    I have already contacted the airline responsible for this error and im having to fight them further. I have also contacted the E.U. and our credit card company to dispute the charges. Here is what happened while we were traveling out of the country last month: On August 12th, 2015 at around 9am...