la quinta

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    La Quinta Poor Customer Service + Confirmed Reservation Not Honored

    On a recent vacation, I booked a reservation with La Quinta in Grant's Pass Oregon via Booking,com and I received an email confirmation. The reservation was made Friday evening for later that night. 2 hours before we had notified La Quinta we'd be arriving, an employee called to say she was...
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    Confirmation Confusion, No Room, Who is Responsible

    I have questions about booking lodging through online travel agencies on TripAdvisor: Twice on a recent vacation I had the same problem twice and would like to both understand and prevent a future repetition. I checked hotel rankings on TripAdvisor and then for convenience, booked online using...