hertz

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  1. D

    Hertz Employee discriminated and treated me badly, resulted with me on the DNR List

    I am a president circle member and I have been renting with Hertz for over 2 years now. I rent approximately a car a month. I have never had a problem with any Hertz employee in the past, I even fill out all the surveys I receive via email. On June 26th I had a reservation from the LGA...
  2. I

    Help! Estimate of Letter received after thinking all was good :(

    Hi. I’ve read up on a lot of threads re: disputing charges to rental car damages when not at fault. In my case, I’m slightly at fault and not sure how to proceed. Any advice would be greatly appreciated! TIA! Sorry in advance for the long post ;) We were in French Polynesia and our rental car...
  3. B

    Hertz - Disputing Charges in Italy

    I've read through the forum, and now realize I didn't give myself the best chance to not be screwed. I'd still like to hear you opinions on my case. There were 3 issues with the rental charges. For time sake, I was initially only going to dispute one, but since going through the process I...
  4. A

    Hertz False Fuel Charge

    After submitting my help form, it was requested of me to post my case onto this forum. To make it simple for me, I simply copied my form text below. Honestly, I was hoping someone would be able to help me quickly resolve this issue and not turn it into a longer process than it needs to be...
  5. H

    Dublin Fiasco

    Please Help, My fiance and I were recently in Ireland for my sisters wedding about a week ago. After the wedding we decided to rent a car to drive out to the west coast before flying to Rome. I reserved a Nissan manual SUV from Hertz Dublin Airport. When we arrived we were given a Kadjar Diesel...
  6. K

    Blatant Fraud by Hertz Agents - please help

    Hello Advocates, My husband and I took a recent trip to Costa Rica where we reserved and rented a vehicle with Hertz. Upon arriving home, we found our credit card had been stolen and the unauthorized charges were piling up. We immediately contacted cc company and they canceled card. We began to...
  7. M

    New Rental Car with few miles (full gas & oil) overheated in France. Hertz/Thrifty sent us a bill for ~ $5000

    I am writing about our difficult experience with Hertz/Thrifty while traveling in France in June 2017. Long story short, we were given a new rental car when the engine started heating up after we had barely drive about 60 miles. We immediately called Hertz roadside assistance, returned the car...
  8. P

    Hertz rental car damage claim by Purco

    I rented a car from Hertz at the Spokane airport in April 2017. I returned the car and saw no damage to the car when I returned it. I had a brief encounter with the attendant who recorded the car mileage and sent me an e-receipt. The e-receipt did not note any damage. The attendant did not...
  9. C

    Apparent Damage on a Hertz UK rental

    I too have been a victim of the 'damaged' tire SCAM pulled by the UK Hertz franchise at Heathrow. Despite my pleas (supported by evidence), I was billed an additional $373 for a replacement tire. My 'incident' occurred when I returned an Auto Europe Car Rental to Heathrow on May 26th 2016...
  10. L

    I received email from Hertz asking me to file an incident claim

    I recently rented a car from Hertz SFO for three days and had no incidents while I had the car in my possession. I returned the car in the exact condition I received it. Five days later I received an email stating the front bumper was damaged. The email asked if the vehicle was involved in an...
  11. A

    Hertz charged me extra money after returning back the car

    Hi, On July 5th 2017: I made a reservation(Hertz res.number: Xxxxxxxx using Hertz web page for the period of August 10 - September 14th. The total price was 905.32 Euros (Insurances (CDW,SCDW,TP) and also location service charge & tax were included in the price) (Reservation details are...
  12. K

    Hertz will not provide me with a copy of the final repair bill

    I have been trying for months to get the final repair bill on a vehicle I damaged on May 9, 2017 in England. I have made many calls and sent many emails to numerous contacts within Hertz. I need the bill in order to be reimbursed by my credit card company insurance. It feels like Hertz wants...
  13. J

    Forced To Take Insurance

    I have reached out multiple times to Hertz in an attempt to resolve an issue my husband and I had when renting a car in Shannon, Ireland. Our original reservation was made through Priceline and the car was to be provided by Dollar Rental. When we arrived at Shannon Airport, we waited in line at...
  14. D

    Hertz charging $335.48 for single tire damage, billing fraud?

    I rented a car for 7 days in Scotland (9/18/2016) and returned the car on 9/24/2016. Upon return the attendant pointed out a small tear in the front left wheel and said I’d be billed for the damage. I have no issue paying for the repair to the tire. However, I was flabbergasted to receive a bill...
  15. Z

    Should I file a claim or wait?

    I recently rented a car from Hertz. On my way to return it, I unavoidably ran over something on the street and heard a thud under the car. Car still running fine so I kept going. At the gas station, someone noticed gas was leaking out from under the car after I had topped it off. I...
  16. Christopher Lee

    Cannot get a Hertz Refund

    Back at the end of March, I made a reservation for a one week+ rental with Hertz through the AAA website. Knowing that this was a trip I will take definitely, I opted for the pre-pay option which was the best deal and that there were numeroud perks in addition for AAA members since Hertz was...
  17. L

    Hertz UK- Charges for Failed Clutch after 1 day of rental

    Apologies for the long post but this has been a saga to date and extremely frusrating and disappointing. For my honeymoon in Scotland, I rented a 2016 Astra (manual transmission) from the Edinburgh airport location on Monday September 12. After having the vehicle 1 day and traveling...
  18. Caryn R

    Hertz St Louis Bogus Smoke Damage

    I rented a car from Hertz while in St. Louis last week for a conference. Neither my passenger nor I noticed anything wrong with the car when we picked it up, nor did any of the multiple passengers I had over the 3 days of the rental complain. I returned the car with a full tank of gas and...
  19. L

    MileagePlus / Hertz Complimentary Status

    I realize my problem is small compared to others here but I do not know where else to get help. MileagePlus and Hertz have a program that gives you complementary elite status. I am MileagePlus Premier Platinum so I can get Hertz President Circle status. I applied at...
  20. Cinderbug

    Hertz - Nuremberg, Germany Insurance Scam

    My husband and I are seasoned travelers and we do extensive research before going on vacation. In the spring of 2016, we vacationed in Germany. Although we visited many cities, we only needed a car for a few days for one place, to another. We rented from Hertz at the Nuremberg, Germany...