delta

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  1. W

    Delta Vacations Problem

    My issue is with Delta Vacations. Much like the Expedia and agency issues I just read, I booked 5 tickets for my entire family to travel to the U.K. My mother's name is Patricia Dianne Johnson and that is how I booked the ticket. On her passport, she used her previous last name and it reads...
  2. R

    Requesting a refund for health reasons

    Dear members of the Elliot Advocacy forum, Seven months ago , I made a reservation with Delta Airlines for a trip to Dakar, Senegal on 08/11/2018. Unfortunately, I am not able to travel because of a health condition. I was diagnosed with Major Depressive Disorder; I am on disability and have to...
  3. L

    Delta Ticket Name Correction Dilemma

    Delta tried to add second middle name to RT ticket US to Japan via Korea and back to US directly (purchased directly from Delta online in October 2017) but correction was denied by connecting airline (Korean Air), which evidently allows no changes after ticket issued. Korean Air indicated...
  4. D

    12/17 Atlanta airport debacle - refund/compensation

    I was one of the many thousands of people affected by the ATL power outage yesterday and am hoping someone can offer some advice on how to get compensated. My 12/17 trip on Delta from a smallish airport to ATL to DCA couldn't happen because of the power outage; my husband and I were told by a...
  5. A

    Visa FlexPerks Rewards Travel - Insurance, Fees, etc.

    Hi, I am sorry if this has been asked dozens of times. (I did find this thread: http://forum.elliott.org/threads/is-there-a-way-to-insure-points-used-to-purchase-an-airline-ticket.4496/#post-50677). Based on reading this thread my understanding is: It is technically not possible to "insure"...
  6. G

    Ticketing Troubles

    I'm hoping you all can help me. I purchased a cruise for my dad and stepmom for my dad's 75th birthday/15 year wedding anniversary. It was to be the trip of a lifetime- an Oceania 12 day Mediterranean Cruise and Business Class air travel. I received a call from my dad last week after all...
  7. B

    Am I due flight compensation for getting bumped.

    I have been in contact with a delta rep, and received compensation for food and lodging , but haven't gotten an answer on flight compensation. Here is what happened: When I checked in online on Feb. 9th 2017, I received a notice that they were looking for volunteers to take a different flight...
  8. J

    Chase booked me on a non-existing Delta flight; cost me $1052

    The following story is pretty complicated, so I'll try to limit the narration and just provide the facts. I'm also new to the forum, so I apologize if this should have been filed under other (instead of airline). 1) I have been a Chase credit card customer for 2.5 years. 2) On 12/27/16 I...
  9. L

    Help- Logan Airport fiasco resulting in missed flight

    I recently had a horrible travel experience and would like to reach out to you for your help and advice. I purchased a plane ticket for Delta Flight # 3620 from Boston to JFK for March 10, 2017. At JFK I had an international flight on TAP Portugal #208 to Lisbon, Portugal. My flight...
  10. D

    Delta's Carrier Imposed Fees look like a Tax

    How is it that you think you are buying a ticket for an international flight on Delta Airlines for the cost of "X + Tax", but you are actually paying "X + Tax + Y" ? The "Y" is something called Carrier Imposed Fees. I had never heard of these fees until Delta surprised me. Here is what I...
  11. ORresident

    Delta/Alaska/Virgin America changes in service

    I've posted the announcements of changes in service following the purchase of Virgin America by Alaska, and Delta's announcements on the changes ahead in their relationship to Alaska -- they've been doing codeshare with Alaska...
  12. ORresident

    Delta and Alaska "shed" most of their relationships with Alaska's merger w/ Virgin America

    Alaska and Delta have announced major changes caused by Alaska's merger with Virgin America Plain English summary that appears to be correct from what I can tell here: http://www.kiro7.com/news/local/delta-alaska-airlines-to-end-partnership-in-spring/477211738 Alaska is also offering a status...
  13. S

    Deceptive airline tickets' fare class

    On September 4, 2016, I booked two one-way Economy class airline tickets on Delta via Orbitz from SLC to JFK, for May 12-13, 2017 (red-eye flight), for my boyfriend and me to take a trip right after his graduation. A couple of weeks later, Orbitz sent an automatic notice of a change to my...
  14. J

    Flight canceled months in advance; no notice, no refund, no response

    On May 11, 2016, my husband and I purchased round trip tickets to fly from DCA to MDE with one stop in ATL on Delta flights 151 & 983 on Thursday, September 29, 2016. These flights were charged to my American Express card on May 12, 2016. Each cost $473.76. Confirmation: REMOVED BY MODERATOR On...
  15. G

    Delta - over 24 hour delay at LAX

    I'm reaching out with regard to the ordeal that my family and I experienced in August. We had tickets for Flight #308 which was flying from LAX to Cancun on Aug. 7, 2016 at 11:59 PM. However, our flight was delayed and changed several times due to the system failure. Our flight finally left LAX...
  16. Cindy de Luise

    Delta's lost and found process

    I am a victim of the black hole of Delta's lost and found system which they assume no responsibility for and which is outsourced to a third party. My daughter left her laptop under her seat on a Delta flight arriving into JFK on Aug 12. She did not realize this until the morning of Aug 13. My...
  17. P

    Delta won't honor their 24 cancellation refund policy

    Hi everyone. I booked and payed for a one way flight on July 19 for a flight from LAX to Spokane leaving July 31, 2016. But I found out my father was sick and I needed to get back to Boston that same day. I canceled the Delta flight within less than 24 hours online and booked another flight...
  18. C

    Security lapses on Delta or Standard Operating Procedure?

    I took a flight from Charlotte, NC to Atlanta, GA on May 25, 2016 on Delta Airlines that was very, very odd. I printed my boarding pass at home and, after checking one bag, I proceeded through security to the departure gate. When I scanned my boarding pass at the gate, I was told by the gate...
  19. S

    Amex charging baggage insurance on all Delta tickets but policy is not valid

    Not sure if you guys have any advice on how to pursue an issue with Amex and baggage insurance. My family and I flew to Atlanta the Friday before thanksgiving for a bar mitzvah - 3 formal events over the weekend and then thanksgiving. My wife's bag was lost. It’s Dec 11th and the bag still has...
  20. V

    Seeking refund from Delta Airlines due to terrorist attack in Paris

    I am a 73 year old newly widowed woman (who is terrified of flying)! I recently agreed to accompany a lady friend to Paris on Air France/Delta, to depart Los Angeles on November 27th. Due to the terrorist attacks in Paris, my companion cancelled her trip and because (1) I had no one to travel...