customer rights

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    Hertz Employee discriminated and treated me badly, resulted with me on the DNR List

    I am a president circle member and I have been renting with Hertz for over 2 years now. I rent approximately a car a month. I have never had a problem with any Hertz employee in the past, I even fill out all the surveys I receive via email. On June 26th I had a reservation from the LGA...
  2. A

    Norwegian Nightmare

    I am writing this email in regards to booking for 13 aug 2017 New York-John F Kennedy - Barcelona. This reservation was split into two reference numbers yesterday because I am not using two of the tickets. I chose Norwegian due to the great reviews, but I have been nothing but disappointed...
  3. J

    Denied boarding by WOW Air- What are my rights for resolution?

    Denied boarding: 4 adult passengers ticketed together (flight booking ref. 40RQVP) for WOW Air WW126 Thu 6/22 departing Boston 7:00 PM arriving Reykjavik Fri 6/23 4:40AM. Connecting with WW422 departing Reykjavik Fri 6/23 5:45AM arriving Lyon 11:30AM. One passenger terminates in Lyon, with 3...