credit card

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  1. A

    Unsympathetic Discover Card

    I have been a Discover card customer for many years. I have maintained excellent credit for many years and been proud of my credit score. In the the last 3 years, I have had to face the death of my mother, husband, and father-in that order. My father was the most recent. There are many...
  2. C

    Refund Request Rather than Credit Voucher

    In March of 2020, I booked a flight from Fort Lauderdale, FL (FLL) to Atlantic City, NJ (ACY) to visit my brother and sister-in-law; something I have done for many years. Things were just starting to get dicey with the pandemic in both Florida and New Jersey. My brother, his wife, and I are all...
  3. C

    Credit Limit Increase Denied Due To Low Usage

    I recently requested a credit limit increase for a Capital One credit card I've had for two years. I was asked to provide household income, profession, and mortgage payment amount. My income is sizable and mortgage payment low (about 7% of gross income). I work as a Computer Programmer. I've...
  4. H

    Citibank Credit Card Delinquencies Due to Errors on Part of Citibank

    I am dealing with an issue where Citibank destroyed my previously-perfect credit rating for delinquencies for which I had no avenue to address until receiving a letter from a collections agency. There is a process for resolving this through Citibank but it seems like it is going to take months...
  5. G

    Credit Card closed by issuer - my points have all been forfeited

    My Travelite American Express card issued by First National Bank of Omaha was closed by the financial institution on October 20, 2020. I did not receive any warning or notification that the account was closed, but only realized it when my card was decline when I tried to use it. When I called...
  6. G

    Suspended account

    Hello good day, I write to you requesting some help, I have a problem since amazaon suspended my account. I made the mistake of using my husband's credit card to make a purchase, from that moment Amazon suspended my Account and asked me to send some documents. Hello, Thank you for your...
  7. L

    CAPITOL ONE WANTS MORE PROOF THEN THEPROOF THEY GOT? WHATIS IT PROOF PROOF?

    I was with capital one for a little under a year they recently closed my account because my bank again had bounced my payments to them which was not my fault this time or the 1st time they close my count secured credit card 1 of them put on my credit report that they close my accounts because I...
  8. K

    Blatant Fraud by Hertz Agents - please help

    Hello Advocates, My husband and I took a recent trip to Costa Rica where we reserved and rented a vehicle with Hertz. Upon arriving home, we found our credit card had been stolen and the unauthorized charges were piling up. We immediately contacted cc company and they canceled card. We began to...
  9. H

    Hold charges & requirements for France rental?

    I'm renting from the CDG hertz in a few weeks and made the reservation over the phone for the sole purpose of making sure all my "t"s were crossed and my "i"s dotted. The reservation itself is fine, but I'm discovering the info I received at the time of booking may be incorrect. I'm hoping...
  10. Pedro_R

    Credit Cards - How I put a freeze on all my credit cards (Visa, Amex, MC)

    Just wanted to share this, in case someone else is in my situation. I wanted to control the use of my credit cards, or more precisely, get rid of a bunch of automatic monthly charges that I have of them. You know, cloud storage for my iPhone, Google Drive Space, Netflix...you name it. I had so...
  11. T

    Hawaiian Air MasterCard - proceed with caution

    This is more of a "buyer beware" cautionary tale, as ultimately, the situation is my fault for not scrutinizing the VERY fine print. In June 2017, we took a vacation to Hawaii and flew Hawaiian Air. On the flight back to the mainland from HNL, the flight crew was really pushing the Barclay's...
  12. Pedro_R

    Credit Info Stolen - Someone opening CC's using my info

    Back in September I got a note from Equifax stating that my credit record could've been compromised. I check and yes, it was. I was offered (and I signed up) for the Trusted ID service they promoted. I also went and requested a credit freeze on all of the 3 major credit reporting agencies...
  13. Peggy13

    Booking.com cancellation policy

    ISSUE RESOLVED – June 23 to July 18, 2017 In June, I booked a property on Booking.com in Saint-Remy-de-Provence (for May, 2018) which I thought offered free cancellation. Once booked, I received an email stating the booking was paid in full (e$2592 - $2,906USD). I immediately cancelled the...
  14. M

    Problem with Chase Sapphire Car Rental Insurance

    I was involved in a car accident on March 31st. On that same day I reported the accident to my primary insurance company and called Chase Sapphire since I was aware of the secondary coverage they provided that would cover my deductible and other charges my primary insurance would not cover. The...
  15. AAGK

    Credit card disputes

    There are a few nuances of this process that even savy consumers do not understand. I like this article bc it clarifies some of the murkier aspects. http://mobile.nytimes.com/2013/01/26/your-money/what-happens-when-you-dispute-a-credit-card-charge.html
  16. A

    Are Credit Card Companies Required to Provide Original Currency Details?

    I recently traveled to Europe using the Bank of America Travel Reward card. When I received my statement and on my on-line account, all I can see if the amount of the transaction in US dollars. There is no information provided about the amount in the original currency or the conversion rate...
  17. B

    Marriott/Chase credit card bonus not honored.

    I entered my application on a Chase/Marriott portal page on the web offering 50,000 Marriott points requiring a spend of $2,000 in the first 90 days plus 5,000 Marriott points for additional authorized user. My account received 10,000 points for a reason unknown to me. I have been dealing with...