covid-19

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  1. B

    Uhaul truck rental fee waiver due to COVID-19 illness

    I got COVID-19 while moving out of my apartment, soon after renting a Uhaul moving truck on December 29, 2020. Im only just now, over 2 weeks later, feeling better enough to finish loading the truck. The symptoms were bad--i had no energy to do anything. And i dont want to push myself too hard...
  2. S

    Air India not refunding airfare for travel booked during Covid

    Hello All, Seeking some help here from fellow community members. Air India is not refunding for travel that was booked in December 2019 with travel month of April 2020. Due to Covid, Indian government had canceled all the tourist visa's and foreign citizen were not allowed to visit. Ticket was...
  3. S

    Can my Future Cruise Credit deadline be extended?

    We had a NCL cruise booked for March 22-29, 2020. We canceled it on March 10, 2020 because of Covid fears and were issued a future cruise credit. It was five of us, so roughly $5,500. Three days later, NCL cancels the cruise and issues refunds...So now we have a FCC that I don't think we will...
  4. N

    Missed Ports of Call claim denied

    My sister and I purchased travel insurance from Allianz Global last July for a cruise, March 7 - 19, 2020. On the first day out from Tahiti the port calls in the Cook Islands were cancelled due to the covid-19 pandemic. The ship made only one stop on our itinerary before all ports were...
  5. M

    Chuze Fitness - COVID-19 non-complaince

    This is concerning the Chuze Fitness located at 9350 Eagle Ranch Road, Albuquerque, NM. On numerous occasions, beginning July 15, 2020, I have reported members of this gym to management and staff members for not wearing face masks or wearing them just under their noses. Although staff members...
  6. P

    Seeking refund from Cathedral View Apartments Rua Nova Casco, Santiago de Compostela Spain

    Our trip to walk the Camino de Santiago de Compostela from April to June of 2020 was cancelled due to the COVID-19 pandemic. Repeated requests for a full refund have been unanswered or denied. The booking was made through Booking.Com for 4 nights, June 11 - 15, 2020. A 50% deposit payment...
  7. D

    VRBO and homeowner keeping full rental amount for Covid-19 cancellation-- do not use VRBO

    The problem: I rented a large 5 bedroom VRBO house for our family reunion to celebrate my mother's 92nd birthday in Jupiter FL (near where she lives as she cannot travel anywhere more than 1/2 from her independent living residence in West Palm) in April 21019 for the week March 14-March 20...
  8. D

    Hotels.com reservation in Italy

    I have a hotel booked in Italy beginning on June 25. We contacted the hotel first about getting a refund, and their only offer was a 1-year voucher. I also contacted Hotels.com, who we booked through, and they said the same, and when I requested that the voucher be extended to at least 3 years...
  9. M

    Refund or lose?

    I originally had a flight for April and booked through Expedia (mistake number 1 apparently). I had been emailed that it is suggested that I rebook my flight due to COVID. So I did, BUT they wouldn’t let me add insurance to it just in case something happened with COVID for when I rebooked...
  10. A

    Covid-19 Related Cancellation - European hotels and airlines holding funds for 18 months?

    Has anyone had any experience with this? We had several airline and hotel reservations booked for June in Europe. All our flights were cancelled and one of the hotels even shut down for the month of June, however two hotels and one inner European airline will only provide vouchers that in 18...
  11. K

    My 77 year old mother denied the ability to use Sam's Club restroom

    I understand that COVID-19 has impacted all of our lives in one way or another however some things are inexcusable. I took my 77-year-old mother to Sam’s Club due to your limit policy I can’t shop for her, my disabled brother, and myself. When we come around 9 the lines are too long and we...
  12. J

    AirBnB Cancellation for travel that extends beyond 6/30/20

    Due to Covid19, we are cancelling our family travel to Japan from US. We had 2 airbnb's reserved, and flights. Our flights are being refunded, and the first airbnb was refunded (checkin date of 6/30/20) very easily once I submitted the travel advisory that was suggested. However, the 2nd...
  13. J

    Need refund - I'm a health care worker and i am needed AND my grand daughter has epilepsy

    In February 2020, I bought 4 plane tickets for myself, daughter and 2 young grandchildren to vacation in florida in june. I apparently missed the deadline for "no cancellation fees" which ended april 31. when I called today they want to charge $79 per ticket cancellation fee, plus then I only...
  14. S

    Tarom Airline Refund CIVID-19

    My husband and I had planned a humanitarian medical trip to Romania and Moldova for July 2020. He is a dentist and I am a doctor. However, due to COVID-19, the organization that we planned to go with has canceled the July trip. We had booked non-refundable one way air tickets with Tarom...