covid 19

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  1. Dumbo_octopus


    I booked a roundtrip flight IAD/MLE in May 2021 for travel in November 2021 directly on The tickets price was $3,001.15 total (economy saver fare - 2 adults and 1 child). Before I booked I did read the full and detailed fare conditions and understood that I would get a full refund...
  2. C

    Flightnetwork/TICO complaint

    I am having difficulty obtaining a refund. I purchased the SAS airline ticket and travel insurance through Flight network in Jan 2019. When COVID started closing borders I waited for the airline to cancel the flight so I wouldn't lose the fare. I was eventually notified by Flightnetwork that...
  3. C

    Dell Financial Services/Web Bank deferred interest

    I made several purchases with Dell using their Dell Financial Services (Web Bank) credit line late 2019. They were purchased under a 1-year deferred interest program. When COVID-19 lockdowns took effect in NY and NJ, I lost my clients and have been unemployed. While DFS allowed me to skip 2...
  4. S

    Lufthansa Refund - sent to closed Chase CC - Chase returned refund to Lufthansa's bank

    My Lufthansa flight was cancelled due to the Covid-19 pandemic. Unfortunately, I closed my Chase credit card account in early 2020 (the original form of payment). I informed Lufthansa that my account was closed and customer service forwarded my alternate bank details to the refund department...
  5. S

    Company you have a question or a comment about: Hotels.Com I had a "non-refundable" reservation for a hotel in Mostar in May of this year that I had to cancel due to COVID travel restrictions. I paid for this reservation using a combination of $191.28 in cash and a redeemed free night voucher...
  6. abwnurse

    Refusing to Help Frontline Workers

    Hello I am the director of nursing at a local hospital here in Atlanta and my wife is a curriculums support teacher in the busiest school district in Atlanta Georgia. We have been asked to share our story so that the media we’ll see how NCL is treating front line Covid workers. When our fist...