avis

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  1. I

    Avis Damage Claim - Customer Service Not Helping

    Hey folks, I recently got a bogus letter from Viking telling me that an Avis rental car was damaged while it was in my possession. I followed this guide: https://forum.elliott.org/threads/how-to-deal-with-a-car-rental-damage-claim.1514/page-2 Specifically, I wrote an email to Avis customer...
  2. D

    Avis Fraudulent Car Rental Damage Claim

    Hello Friends, 4 weeks after renting and returning a car from Avis I received a letter in the mail from Sedgwick whom claims to provide administration services for Avis. Their claim is that I damaged their vehicle which is completely false. After searching online for help with these matters I...
  3. K

    Avis Charge for Deployed Air Bag

    Hi, I rented a car about a month ago from Avis, and I few days into the rental I drove over a deep pothole I didn’t see, and the airbag deployed. Besides the deployed air bag there was nothing wrong with the car and still driveable. I called Avis and they advised me to return the car and have...
  4. limaechooscar

    Avis Car Hire Ponta Delgada Airport - cancelled booking used by local agent from Ilha Verde and double charged

    My partner and I have travelled to the Azores Islands back in SEP 2018 10-17 and have rented a car during that period of time. Unfortunately, AVIS is not having their own office and we had to get our car from Ilha Verde Rent a Car - which is working with Avis locally in the Azores. Due to the...
  5. S

    Resolved: Viking called me saying I owed them $500 for Avis repair

    Just like other poster, I rented a car from Avis in Orlando airport Apr 2nd and returned Apr 10th. Got the call from Viking a month later about a repair bill. I requested all the info when I was on the phone and the lady said she will email me everything she had. After reading some post from...
  6. R

    AVIS/BUDGET another false claim

    We rented a car from Avis/Budget at Sacramento airport 10/12/2017 to 10/21/2017 using Costco and Fastrack checking. • The car was an almost-new Buick LeSabre with 1091 miles on odometer. We drove 178 miles. We returned the car with no visible damage. The car was inspected by their agent on...
  7. B

    Timeline for Rental Car Damage

    Hello everyone, My husband and I rented an Avis car early July 2017 in Calgary, Alberta within Canada. Unfortunately we hit a deer in Montana shortly after crossing into the US. Thankfully, no one was hurt (except the deer), but the car did sustain rather significant damage. We were able to...
  8. G

    Uncle Hit Rental Car in Driveway

    Hello, I rented a Kia Soul in Florida from Avis. The vehicle was parked in my (wife's) uncle's driveway when her uncle had backed up into the bumper. The bumper crumpled and his insurance company had covered the cost of repairs ($682.44). However, they did not cover the fees from Avis... Now...
  9. A

    Advice Needed Avis/Viking

    I rented a car from Avis (Miami) in April 2016, I just received a bill for damage ($544.09) that I am not responsible for. Today I received the documentation regarding the damage, two things are significant 1) the mileage photo has 13 more miles on it than when I returned the car 2) there...
  10. R

    Avis rental nightmare

    I have booked a minivan with Avis rental a few months ago at a non-airport location. When I showed up at the rental car location, they did not have a minivan and the person at the front-desk was surprised that Avis customer service has not called and notify me about the lack of vehicle at the...
  11. B

    Damage Claim Dismissed - Thank you for this Forum!

    I am a new member but have been reading this forum for quite a while. I received last week a bill from Viking Billing Services for an Avis rental I had way back in May! It was the generic letter everyone else received with just the rental agreement number and the amount of $516.86 for damage...
  12. S

    American Express does not cover the vehicle I rented...

    Hello all, I've been searching through the forum trying to find something / anything that could potentially help me in my situation and have decided to come forth and ask for some guidance. I recently rented a vehicle and declined the insurance from the rental company. Unfortunately I made a...
  13. K

    Advice on AVIS/Viking Bill for Flat Tire

    I have ready through Michael's previous post about his damage claim and am a little unsure how to start my new hobby (I am expecting months) of getting my issue resolved. My husband and I rented a car out of MYR for a week. We have never had any issues in the past so of course declined all...
  14. mumcs01

    Avis Car Classes

    Hi all. I've followed Chris Elliott on Linedin for a while, and on the website, but opted to finally join to contribute. I have an interesting one, that I’m not so much looking for remediation, but I suppose wanting to warn others about and get your opinion on. I believe it’s a classic...
  15. L

    The Contacts List Works!!!

    I rent a LOT of cars from Avis and recently returning a vehicle after a week in Atlanta, the check-in employee told me that because of a malfunction of the On Star in the car, his hand held device was unable to record that I had filled the gas tank. (I don't even question nonsense in travel any...
  16. L

    Bogus extra hour charges

    This is a warning to all Avis Budget renters, that you may be charged an extra hour even if you return your car on-time. This is also a reminder to keep both your rental agreement at pickup and the return receipt; and also to scrutinize the return receipt with a fine tooth comb for invalid...
  17. S

    Doesn’t "Reservation Confirmed" mean just that?

    I apologize if this should be in the "car rental" area but my issue is with the GateGuru app so I thought it fit here. To the issue. I tried the car rental booking on the GateGuru app and got a good deal on a car. I thought. Here is the whole story in short form. · A couple of months ago I...