amazon

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  1. P

    Amazon would rather I sent items back and reorder than offer a refund?

    I purchased 3 items from Amazon.com just a few days back.. I did some checking and 3 of them are now selling for lower prices. I chatted with their customer service rep and they refused to help me out. I then tried customer service on twitter... finally I emailed all the contacts listed here...
  2. sarapv

    Undeliverable Customer Service Emails

    I inadvertently charged an amazon order to the incorrect card and want to charge it to the correct card. First, I reached out via email to the seller and was told they can't refund and recharge a new card. Then, I contacted Amazon and explained my mistake. They told me they could do it via an...
  3. D

    Amazon Kindle Fire Tech. Problems - Assured Replacement Denied

    Hello everyone, I purchased a Kindle Fire HD 8" (5th Generation) in April 2016. In December 2016 (while under warranty), I contacted Amazon via chat to attempt to have a technical issue fixed. I spent 7 months in contact with Amazon customer service (all via chat or e-mail) in regards to this...
  4. A

    Repititive blocks by Amazon for no reason

    I want to sue Amazon for repititively blocking me of various features and for giving wrong information to me, what should i do and how should i go ahead? They have provided wrong information many times about a product and even block me from asking, for what all reasons can i sue them , how to...
  5. J

    Amazon Closed Account With $1,000 Balance

    My scenario is similar to others in that have posted on this forum. The Amazon gift cards were purchased from Office Depot, not a third party reseller. I have the store receipt and the physical gift cards in hand. There is nothing fraudulent about the gift cards I linked to my account. In my...
  6. R

    Amazon.com - privacy not so private

    If you're an Amazon user, I'm sure you know that your reviews appear under your public profile. Within your profile there is a sensitivity filter that can be set to prevent people from viewing your reviews of "sensitive" items directly through your profile (sensitive items include things like...
  7. A

    Amazon.com closed my account and give no answer

    Greeting I present my name is Andersson am from Venezuela son of father and Colombian mother, nationality Colombo-Venezuelan am 26 years I turned on Oct. 28 I am analyst commercial support in a company purifiers and water filters brand Pasteur. I live in a poor neighborhood east of Caracas is...
  8. AAGK

    Amazon signed me up for Kindle unlimited and I don't know what that even is...

    I just noticed a $9.99 charge for "Amazon Digital Services" has appeared on my credit card for 3 months. I've never heard of this or purchased it and do not want this. I have Amazon Prime so I'm a semi frequent customer. I check my order history and I've never ordered this thing. Apparently this...
  9. L

    Amazon Stealing $400+ of Customer Money Again! (Beware of Amazon!)

    I found Jessica Monsell's story here about Amazon trying to steal Richard Thripp's $453 Amazon gift card balance upon closing his account, and they are now trying to do the same with me! My gift card balance of $405.00! Source...
  10. D

    Beware Purchasing Computers from Amazon

    I now find me in the midst of a situation with Amazon concerning a Dell laptop I just purchased from them. The listing for the computer states "Warranty, Labor: 3 Year Basic Hardware Service with 3 Year NBD Limited Onsite Service After Remote Diagnosis (From Dell)"...