airbnb

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  1. G

    Airbnb nightmare and refusal to refund after host served an eviction notice

    Looking for help or insight on our current predicament. Thanks in advance. We booked an Airbnb for a 30 day stay. We are a family of 2 adults, an infant, a 3 year old, a dog, and a cat. It was difficult to find a place that met our criteria of allowing pets, and particularly for that...
  2. V

    AirBnb incomplete refund after hacking

    Dear community, My AirBnb account was hacked and a fraudulent booking was made last month. There was evidence of logins from IP addresses in other countries. A non-refundable booking was made in a third country with a substantial rate. I responded promptly taking action both with AirBnb and the...
  3. J

    Air BnB Disaster in Ssnto Doming

    My wife and I booked a stay in Santo Domingo, so that she and our small children can join me while I am in the Dominican Republic for work. When I visited the property to view the neighborhood, I became aware that it was in an extremely unsafe neighborhood. There is a trash dump on one side of...
  4. fcarey

    Airbnb Refund and Dodgy Hosts

    Hello, I have some concerns that I would like help with regarding Air BnB. I rented an Airbnb which has turned out to be a complete sham. I was under the impression that I was renting from a woman named Veronica and that I would be staying in her place with her and possibly her partner or...
  5. F

    NYPD Helps after Airbnb host scams me

    NYPD Helps after Airbnb host scams me I booked a two-night stay through Airbnb website at a property listed on their official site. The money for the accommodations was paid to Airbnb. In fact, I communicated with the host at my arrival time and who would let me into the property through...
  6. D

    AirBnb Long term rental

    Synopsis: 1-7: Checked into airbnb 1-10: Started breaking out in hives 1-14: Found bedbugs; left property after being unable to reach host or landlord 1-15: Contacted AirBnb and sent pics of bugs and my bites...they said they would refund me and cover the cost of laundering all of my clothes...
  7. bayareakyle

    Airbnb won't allow cancellation of long-term rental in dirty unit with blood and urine on mattress

    My 70yo parents are two weeks in to a two-month Airbnb booking so they can spend the summer near their only grandchild in California's Bay Area. On moving in, there were several things broken in a very sparse unit, plus it was extremely dirty in general. For example, there was caked-on gunk on...
  8. J

    Airbnb/services not rendered will not refund giftcard

    purchased 3 gift cards for Airbnb totaling $1025 and they were added to the account as credit to be used. The gift card balance has not been used and the account was deactivated June 5,2018 nor can the credit be transferred. I have contacted airbnb, blackhawk their gift card distributor, and...
  9. A

    A Messy, Dangerous Experience with Airbnb

    I recently had a lousy experience with Airbnb and one of their hosts for a vacation rental. For several months afterwards we tried to get a partial refund back for the cottage we rented ($300 of $600), but were unsupported in our case. After many phone calls, we were informed that we had to...
  10. H

    Airbnb refused to refund my elderly mother who had to cancel due to safety issue with unit

    We rented a local Airbnb unit for my mother, who was visiting for Christmas. We rented it the day before check-in for a two week period. On the first night there, my mother discovered that their was no cell phone signal. As she is an 80 year old cancer survivor, she felt unsafe without a...
  11. J

    Airbnb demands a note from a doctor for a refund

    Long story short: we rented a house in Santa Monica for a week. After a first night we found that we got bitten by bugs quite severe. We contacted the host and told this. She said that we have to show the bugs to her which had bitten us, otherwise it's not her problem. Then we filled a claim to...
  12. Ricardo Perez

    Airbnb urine stained bed their suggested refund $100

    Last weekend stayed at an Airbnb in East Boston. First night could not sleep was not able to breath from the smell. After a few hours i discovered the apartment had more than 5 super concentrated air freshners. I found them hidden all over and took them out to the balcony, at 3 am problem was...
  13. MsBordonaro

    AirBnB Booking Error

    This morning I tried to book a place on AirBnB, and received an error message after entering my credit card and pressing Confirm. Error msg said "something went wrong with your booking." After entering info again, I still received no response so I booked another place on AirB nB. I now have...
  14. AAGK

    Go New York!

    https://www.google.com/amp/nypost.com/2016/11/27/airbnb-horror-story-should-scare-you-out-of-renting-in-nyc/amp/?client=safari Are these people crazy? If this happened in my building, the homeowner would be in serious trouble. People in NY don't want their buildings turned into hourly motels...
  15. B

    Dirty Airbnb rental in Chicago

    In September, I was working in Chicago and there was a large convention in town and all of the hotels were charging 2-3 times their normal rates. I couldn’t afford these rates, so I thought I would try Airbnb for the first time. I wasn’t familiar with Airbnb’s procedures or processes and when...
  16. N

    AirBnB nightmare

    I made a reservation with Airbnb for the first time. I was originally supposed to go to Lausanne, Switzerland for a summer internship. Unfortunately, the Swiss embassy in London has declined my application for visa issuance and they even refunded me their non-refundable visa fees, when I...
  17. R

    AirBnB service fee

    I placed a reservation via airbnb and was immediately told by the host that the room was unavailable for my dates. She did not understand why it was even accepted. This was my first experience with airbnb, not knowing anything about fees. I cancelled my reservation and placed another reservation...
  18. J

    A thief/guest booked through VRBO

    I always hear/read a traveller's side, but this one is from the owner's side. I want to share with you what happened with our property listed on VRBO (listing 839861): We always have a passion for decorating/renovating. So this house was renovated and practically has new (almost) everything in...
  19. drryanjames

    AirBnB Tells Me My Standards Are Too High

    NOTE: We did not ask AirBnB for compensation. This rental came with a 'Strict' cancellation policy, so we thought we would lose our money. After our time, we just wanted them to know the conditions of places they are offering. After searching for places when our home exchange did not work out...
  20. T

    Airbnb doesn't care about clients

    Hello Chris I read your letter and response to the person who had a bad experience with an apartment in Paris and wanted to also add that I recently had a terrible experience with AirBnB a couple weeks ago: I booked a place who's listing title was "Vashon Private Woodland Suite" for myself and...