Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
I recently opened up a checking account with Citibank (did it online) for a promotion with American that would have netted me 30K bonus miles. I had to do a few things (open the account, make a debit card purchase and set up an automatic bill pay) to satisfy the requirements. I was not mobile at...
In January of this year, American Airlines let me know that if I didn't have some activity in my account by Feb 28, 2018, my 49,900 miles would expire. An email suggested that I could purchase a number of good through their e-shopping mall to keep them from expiring.
I clicked on their link...