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  1. L

    $800 "recovery" fee from Nextcar

    UPDATE: I sent American Family an email (as suggested above) asking why they did not obtain a release from Bluebird. They negotiated with Bluebird, arguing I had paid my $500 deductible, and Bluebird reduced the fee to $307. My insurance company wrote me a check for $307 so I could pay...
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    $800 "recovery" fee from Nextcar

    The letter states "loss of use" and that I'm responsible for a "reasonable charge" which they set at $150, but then they want $800. Still figuring this out with my insurance company - AmFam - which did not obtain a signed release. I'm going to recommend that anyone reading this NOT use AmFam in...
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    $800 "recovery" fee from Nextcar

    UPDATE: My insurance informed me that they *did* pay the $800+ recovery fee, and the co. accepted and cashed the check, which means (according to my claims adjuster) that we are released from further claims. He is now handling this. I'll post if I hear anything additional. Thank you for your...
  4. L

    $800 "recovery" fee from Nextcar

    disagree, since it was the insurance's job to cover - which they did.
  5. L

    $800 "recovery" fee from Nextcar

    Thank you for all your help - I am following up w/ my insurance company and will follow up here once I know what's what.
  6. L

    $800 "recovery" fee from Nextcar

    No, they just said $800, and quoted some bit from the contract. I'm happy to scan a copy and post it here. Thanks for your input.
  7. L

    $800 "recovery" fee from Nextcar

    In July, 2017 I had a rental car from Nextcar in Baltimore. During my trip, I scraped against a post, causing a small scrape on the drivers' rear panel. I paid my $500 deductible to Nextcar, then another $127, then my insurance took care of the rest and closed the claim. Now I am receiving...