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  1. H

    Account locked

    Great, now I know why my card was declined, there is a tiny mistake in my billing address, instead of "District 12" I wrote "12 District". I just use the same card in Amazon Japan and it's worked. Should I write an email to inform them about this or just give up on my account, I only use it to...
  2. H

    Account locked

    Bad news, they didn't accept it. Which email address should I send mail to to explain the situation
  3. H

    Account locked

    Okay, I will try that and actually my virtual card number doesn't change like you said. It stay the same and I manage it by using the bank's app like below. I don't know why I involved into this mess, before I used that card I had asked the bank CC and do some research on Google too
  4. H

    Account locked

    Yes it's a Visa debit virtural card (the card that doesn't have physical form ), what I mean by saying "test" is to make sure my card work on Amazon so I purchased a 1$ reload gift card. But in the email Amazon told me to send them my card statement that shows the card number but my statement...
  5. H

    Account locked

    I just opened a vitural card in my local bank to get them cashback reward, then I tested it in my amazon account with 1$ reload gift card. BAM I got a email told me that my account has been blocked and I have to send a billing statement, the problem is when I asked my local bank CC they said...