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  1. M

    Travel Protection Purchased, but Claim Denied

    completely agree with you. Never again will I use an OTA. What are your thoughts on using AAA?
  2. M

    Travel Protection Purchased, but Claim Denied

    right..I know. I'm just saying I selected the protection policy believing i would have justification to receive a credit or refund for anything unforeseen happening and preventing us from being able to travel. I just think there should be options to choose from. Just offering a protection...
  3. M

    Travel Protection Purchased, but Claim Denied

    sorry, to clarify, no I purchased it through Travelocity, but I just agreed to the travel protection. I don't believe I was offered a variety of policies to select from.
  4. M

    Travel Protection Purchased, but Claim Denied

    I have appealed to AA directly. I don't believe I was given travel insurance options to choose from on the Travelocity site.
  5. M

    Travel Protection Purchased, but Claim Denied

    Hi VoR61, Travelocity gave me the information for AIG Travel Insurance. They are who I submitted the claim to, so I don't think that was directly to AA. I could be wrong, as it could be the company that covers both Travelocity and AA.
  6. M

    Travel Protection Purchased, but Claim Denied

    unfortunately it was just the opt in on the travelocity site that I selected when booking. I wasn't given policy or coverage options. I haven't reached out to AA yet, as I am in the appeals process. Should I do that in parallel?
  7. M

    Travel Protection Purchased, but Claim Denied

    Hi Neil, thank you for your quick response. Please see the denial letter attached. Note, it's redacted for my privacy. I have since submitted my appeal request to them.
  8. M

    Travel Protection Purchased, but Claim Denied

    I made flight reservations using Travelocity and purchased the travel protection plan. We were scheduled to fly from Philadelphia to Ft. Lauderdale Friday, 20 April on JetBlue, however JetBlue cancelled our flight, and never provided alternative options that would get us to Ft. Lauderdale in...
  9. M

    Travel Insurance Company Ratings

    In your opinion, are you better off purchasing your own policy or using a travel agent like AAA?