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  1. O

    Why did AM EX refuse SPG Award points

    My old am ex card was different currency. I was told the terms and conditions reserves to an ex the right to deny bonus miles on a discretionary basis
  2. O

    Why did AM EX refuse SPG Award points

    My issue is not without denial but with their lack of notice prior to my use of the card. Since their right to deny bonus awards is discretionary my reading of the terms and conditions would not have alerted me as to their determination. I consider AM EX practices to be deceptive. By the way I...
  3. O

    Why did AM EX refuse SPG Award points

    The terms and conditions allow them to deny bonus rewards to anyone they want at their discretion; that is what I was told. I cancelled my am ex card over 6 months ago and it had nothing to do with my applying for the spg card. I don’t refute am ex’s right to deny my bonus point I object that...
  4. O

    Why did AM EX refuse SPG Award points

    I am an avid traveler who collects frequent flyer and hotel reward points as if they were gold. I have always been a fan of the Hyatt Rewards Point and had never really utilized the Marriott/SPG award program before, although I had an account. A friend of mine who is a Marriott/SPG fan recently...