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  1. M

    Extortion of $ for aisle/window seats

    Yes, I agree, it's a wonderful business plan, but I'm not a Delta shareholder, I'm a customer. I don't ask for much: if you sell me a main cabin ticket, make all main cabin seats that have not been already taken available to those checking in on a first come first serve basis rather than...
  2. M

    Extortion of $ for aisle/window seats

    Thanks, yes, I don't disagree that Delta is "best of the worst" so to speak. When things don't go wrong, I can't fault the flying experience with them. When they do, it's every man for himself, and my experience last year was the worst in my life and it literally took me months to recover from...
  3. M

    Extortion of $ for aisle/window seats

    Yes, I heard British is even more expensive in terms of these seat assignments. It really sucks.
  4. M

    Extortion of $ for aisle/window seats

    Sorry, I'm not well versed in these things but now I checked and my ticket says "Main Cabin (U)". V odd as the outbound flight put me in "Delta Comfort+". I had no say in these category options, are they randomly assigned?
  5. M

    Extortion of $ for aisle/window seats

    Thanks, I didn't know that. Delta was only responsible for the longer of the two legs of my flight. I had actually vowed not to fly Delta again after the experience last year (see end of original post) but ended up booking a Delta/KLM flight again as that was the most convenient option. I think...
  6. M

    Extortion of $ for aisle/window seats

    I didn't get assigned seating when I bought the ticket through another website. On my outbound flight I had absolutely no problems picking a seat that suited me (checked in 10-15 hours before departure) On the flight back I also had to get the seat when I checked in online, which in my case was...
  7. M

    Extortion of $ for aisle/window seats

    OK, in that case they should make that clear at time of purchase. What I paid for was not sold to me as "economy class middle seat", but "economy class". It was not marketed as a discounted price as you suggest. To extend your toy metaphor, that's like buying a Barbie doll with one arm and then...
  8. M

    Extortion of $ for aisle/window seats

    Wow, that's crazy.
  9. M

    Extortion of $ for aisle/window seats

    Thanks. Is there anything else I can do? What sort of compensation am I entitled to from a US-based airline in this case and is there anybody that can help with this? Just to give more details about the incident - the plane was initially held up at the gate after the jet bridge hit the...
  10. M

    Extortion of $ for aisle/window seats

    It's not charging for seats that I take issue with, it's artificially blocking certain seats throughout the plane to boost incentive for desperate people to pay for 'preferred' seats. I would have happily taken an aisle seat in the very back of the plane, but Delta blocked all of them when I was...
  11. M

    Extortion of $ for aisle/window seats

    I didn't ask them for a voucher and they didn't ask if I want to accept it. I asked for compensation of money I lost rebooking my other ticket. Delta just emailed me some code which could be used when booking with Delta and gives you the discount. I maybe would have used it if I had the...
  12. M

    Extortion of $ for aisle/window seats

    Thanks. I'm fine having to compete with other passengers for more desired seats in the same class during online check-in, but the airline makes that impossible by blocking 30 percent of the seats. I guess next time I simply won't check in ahead of time, since that seems to put you at a disadvantage.
  13. M

    Extortion of $ for aisle/window seats

    Surely if that were true, they would also charge for breathing cabin air and using toilet facilities? And charge for watching movies and all food? I would have paid "up front" for an aisle seat, but I was buying a certain class of seat, which by law includes all seats in certain rows, and it...
  14. M

    Extortion of $ for aisle/window seats

    Hello, I flew a few days ago from the west coast to Amsterdam (nearly 9 hours) and, while I realize now that it's become quite common for airlines to block aisle and window seats, I'm still trying to comprehend how it can possibly be a legal business practice. I went online to check in 20 hours...