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  1. ImGeurcute

    Refund from Carnival - Policies say "NO REFUNDS"

    Who the heck are you to tell me that my letter was too long and not relevant to my situation. I know exactly what I wrote and it's relevant as an older woman, you must be young and full of criticism, put yourself in my place as old, tired of waiting, have all the paperwork in order to see...
  2. ImGeurcute

    Refund from Carnival - Policies say "NO REFUNDS"

    As I wrote to Neil, if you look at the attachments you will see that my name, AKA, everything was covered.
  3. ImGeurcute

    Refund from Carnival - Policies say "NO REFUNDS"

    Heil, I don't think you've paid attention to what I wrote. As I stated, an AKA means I'm using another name, nickname, but brought proof of EVERYTHING, including my AKA which was on my marriage application. I had everything to show them who I was............look at the documents.
  4. ImGeurcute

    Refund from Carnival - Policies say "NO REFUNDS"

    JSN55, I stated the facts according to what happened. You need more, let me know.
  5. ImGeurcute

    Refund from Carnival - Policies say "NO REFUNDS"

    Neil, if you read the whole letter I did state that I am a citizen and brought all the papers that I needed including, because I use an alias/AKA, I also included that in my paperwork when I checked in, so I just don't understand, as I said, I took the cruise to the Mexican Riviera a couple of...
  6. ImGeurcute

    Refund from Carnival - Policies say "NO REFUNDS"

    This is the letter/s I sent to all the executives, guest administration, guest care services, customer service relations, corporate, and my bank. I hope a few people read this and are aware that they change their operations or should I say untrained people, so we never know what to expect...