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    New Townhome Builder - ground not level outside basement back door

    I'm not sure this is the right time to involve an attorney as an individual. The reason is that the last house was just built a a month ago, the builder says they still are working on a lot of things, and many others have other types of problems. However, the HOA board, which I am on, has hired...
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    New Townhome Builder - ground not level outside basement back door

    Oct 7: Initial E-mail about concern, asking about options Oct 8: Provided more information Oct 12: Asked for an update Oct 18: She said there is no record of my concern (on second concern, I have E-mails and the date when they sent a person out to fix it) and 1 year is over so there is nothing...
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    New Townhome Builder - ground not level outside basement back door

    If it might be out of code now, would I want to complain to the authorities? I guess my township?
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    New Townhome Builder - ground not level outside basement back door

    So we actually have a customer service person we work with. She said they are going to do all the ground work when the development is finished. I asked if she can confirm that my property would be addressed. She's going to check out my plan on Monday, so that's good. I know for some other...
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    New Townhome Builder - ground not level outside basement back door

    I purchased a brand new townhome in February 2016 made by Lennar (formely New Orlean Homes). We were house #13, now they just finished the last house, #96. We had a one year warranty. Outside the walkout basement, it was all mud, with straw put down so the grass would grow. We noticed that...
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    UPS and Fedex never deliver correctly in my neighborhood, now it affected us

    My neighborhood has a WhatsApp group and people are constantly complaining about packages being delivered to the wrong house or not at all. Our neighborhood is brand new, very visible hose numbers, 4 streets shaped like a square, and one street in the middle, each street's house starts with a...
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    Nelnet - Delaying processing of 2nd disability forgiveness application (after reinstatement) pending reinstatement

    Some good news today. I called later to the Disability group and they said the change on the website showing past due or a loan disappearing had nothing to do with disability side. She'd have to transfer me back over to the loan servicing side. She did say though they COMPLETED processing of...
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    Nelnet - Delaying processing of 2nd disability forgiveness application (after reinstatement) pending reinstatement

    So this morning, the Nelnet website changed again. Now, nothing is past due, and nothing is due for over a month. Also, one of the loans disappeared, so the total amount owed is much less. I called the loan servicing group. She saw past due for several hundred days, but no amount. She says...
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    Nelnet - Delaying processing of 2nd disability forgiveness application (after reinstatement) pending reinstatement

    Thanks for your post. Helps me feel better. So my wife's situation is a genetic condition we found a few years ago, so it is not going away. Like you said, going to the job helped her feel normal, but the job didn't pay much and I could tell she couldn't handle it physically. We talked about...
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    Nelnet - Delaying processing of 2nd disability forgiveness application (after reinstatement) pending reinstatement

    So I mailed the letter a few days ago to all three addresses I could find for Nelnet related to student loan disability. I also uploaded it to their website. I did receive an E-mail that they were working on it. I called and she confirmed it was just automated. I raised the issue that it has...
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    Nelnet - Delaying processing of 2nd disability forgiveness application (after reinstatement) pending reinstatement

    Thank you for agreeing with me that it sounds fishy that two parts of the company are doing different things. I also wonder if it is a way to put people who may have a harder time looking out for themselves (disabled) into default / collections and tempt them to work. We've seen in the news a...
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    Nelnet - Delaying processing of 2nd disability forgiveness application (after reinstatement) pending reinstatement

    Thank you for writing back. I wasn't sure if anyone would! There are no written instructions for reapplying as one just files a new application. You are correct that they cannot process the application because it has not been reactivated (they use the word "reinstated"). But here's the issue...
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    Nelnet - Delaying processing of 2nd disability forgiveness application (after reinstatement) pending reinstatement

    As a frequent writer of complaint letters, I'm struggling with how to write/complain to Nelnet about their delays handling the 2nd disability forgiveness application of my wife's students loans that were reinstated since she worked too much. On one hand, they continue to delay the processing of...
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    Quest (medical lab testing) holds credit card on file

    As far as the variation, it could be based on the site. We find that the staff there are quite overworked, so it may be a training issue. And I think having secondary insurance, may be when problems start. So I just saw my primary insurance processed the claim, with an out of pocket of $44. So...
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    Quest (medical lab testing) holds credit card on file

    Thanks everyone for your comments. We have to use Quest per our health insurance. I have thought about sending Quest a letter revoking access. I called Discover Card about this, but they wouldn't give me a straight answer but implied if I consented once, I can't revoke it. Better, I called...
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    Quest (medical lab testing) holds credit card on file

    On recent visits to Quest Diagnostics, they insist one must provide a credit card in order to have labs drawn. They provide a notice that it will be charged after insurance has been billed. I am concerned, because Quest always makes mistakes on billing. It's challenging to reach them and have...
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    Just booked flight: how does TripFlex work?

    Well I have 24 hours to cancel Trip Flex and am still in that period. I had read that terms and conditions before, but still not sure the answers.
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    Just booked flight: how does TripFlex work?

    I just booked a flight on Allegiant for our family of 3 for June. I normally do not like to use Allegiant but the price difference was huge ($110 including bags vs $500 / person). I bought TripFlex for an additional $27/person. I may have work issues and my wife is pregnant at end of August...