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Update: after documenting the service problems and contacting the Comcast corporate offices, I was contacted by an Executive Customer Experience officer and a technician arrived at the scheduled time. This technician was far more knowledgeable and experienced than the prior one and actually...
Thank you for the response. I also worry about that. But right now I have 0% services from Comcast-Xfinity. I also learned from a friend that Google WiFi Can augment the internet reliability by connecting to the modem and spreading the signal throughout the home.
I have been a Comcast Xfinity customer at my current address for 5 years. I found out my internet service was operating at 50-60% since mid September. This week my cable connection went down. After 1 technician visit on Thursday, I was told my cable was improperly installed but through a...