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  1. W

    SiriusXM Issue in Subaru Vehicle

    I haven't heard of any service voucher option but it can't hurt to call and give it a try. The worst they can say is no...
  2. W

    SiriusXM Issue in Subaru Vehicle

    @Maximus1220 - So far so good since the update. Still not happy I had to put out the $$$ but the issue is gone now at least.
  3. W

    SiriusXM Issue in Subaru Vehicle

    It definitely appears to be a Subaru only issue. I reached out to SiriusXM again trying to get some additional details behind the issue and received the following "The radio's head unit required a software update. Please reach out to Subaru with any technical questions as we're one service on...
  4. W

    SiriusXM Issue in Subaru Vehicle

    @johnbaker - Based on the research I've done, the issue does appear to be limited to Subaru vehicles so I'll push the issue with them for now. I usually get a follow-up call or survey from the dealership shortly after the service appointment so I will try that path first and see if I make any...
  5. W

    SiriusXM Issue in Subaru Vehicle

    Starting in mid-August last year, the channel list feature stopped working (i.e. I could not view the entire list of channels by category on in general). I didn't give it too much thought initially figuring it was a temporary issue but after several refresh attempts over the next few weeks did...
  6. W

    Seeking guidance on how to deal with bogus failed payment notice from Planet Fitness

    Apologies for the delayed follow-up on this (crazy past few weeks). My wife reached out to PF via Facebook and to the Texas location directly. She received feedback that there was no membership associated with her in their records. To this point, no further follow-up has occurred from PF or...
  7. W

    Seeking guidance on how to deal with bogus failed payment notice from Planet Fitness

    My wife made contact via Facebook and also through the Contact Us link provided. I'll definitely provide an update as more info is known.
  8. W

    Seeking guidance on how to deal with bogus failed payment notice from Planet Fitness

    @Lizzie1492 - Thanks for the links. Not sure how I missed the contact link for the location on PF website but I did. I should have sought out ABC Financial's website as well. I'll have my wife go the route you suggested and see what happens
  9. W

    Seeking guidance on how to deal with bogus failed payment notice from Planet Fitness

    The email does address my wife by name, including the correct spelling. Regarding contacting them, there doesn't appear to be a way to directly email the location. PF has a general "Contact Us" form on their website but you can also send them a message via Facebook. In terms of keeping a...
  10. W

    Seeking guidance on how to deal with bogus failed payment notice from Planet Fitness

    A few days ago, my wife received the email below from ABC Financial Services regarding a failed payment for her Planet Fitness membership. The core issue is she is not currently nor ever was a member with Planet Fitness and certainly not at their Lufkin location, which is in Texas. I did some...
  11. W

    Trip insurance question

    We (as in me / credit card holder) would get points back. The travel agent I've been working with said they would received a cash/credit back. Not quite how things work with the points but DCL has to be receiving $1500 (equivalent to points I used) from someone so it would make sense that if...
  12. W

    Trip insurance question

    @johnbaker - It's an Ameriprise World Mastercard. We've had it for a while and have been racking up the points over the years. With a good chunk of points set to start expiring over the coming months, figured this would be a good time to cash some of them in. I also inquired about the...
  13. W

    Trip insurance question

    I definitely appreciate all the comments/feedback -- thanks much! I'm definitely going to be doing my research before making a choice -- that was always the plan but I at least has more information to help guide me. I'm definitely going to inquire about what happens to the credit card points...
  14. W

    Trip insurance question

    Thank you for the response. I will definitely give a call. I have the option to purchase via Disney so will at least ask for those particulars though guessing 3rd party options might be better
  15. W

    Trip insurance question

    I am booking a family Disney Land/Sea package where we'll using credit card points to cover ~$1500 of the total cost of the cruise. My understanding of travel insurance is that it only covers what we actually pay out of pocket and not any value associated with credit card points or the like...
  16. W

    Fixing Error in Global Entry Profile After Being Approved

    Thought I had updated this posting but see that I did not. I ended up speaking to an agent at my local airport who stated the way that my wife's name appeared on her GE was correct / shouldn't be an issue since it matches how her name is displayed on her passport. I still submitted an inquiry...
  17. W

    Suffix missing on Global Entry Card

    I called my local enrollment center given the 2-3 week delay for a response via email. The response I received was more or less in line with the response noted in the link I originally included. The gist of what I was told was that due to the way their "system" works, suffixes do not show up...
  18. W

    Fixing Error in Global Entry Profile After Being Approved

    I never even thought of checking images but they do seem to back how her looks but as noted, obtaining clarification isn't a bad thing, which I'll do. I'll keep the forum posted with updates.
  19. W

    Suffix missing on Global Entry Card

    Well just submitted an online inquiry but the confirmation said it could take 2-3 weeks for an answer! A couple phone numbers were provided so think I'll give them a try and see how my luck pans out...
  20. W

    Fixing Error in Global Entry Profile After Being Approved

    My wife's card arrived today. Her Given name appears as "First Name Middle Initial", which matches how her name appears on the passport; however, within GOES, her first name still includes her middle initial vs being in its own field. Going to get clarification just to be safe but her GE card...