Recent content by Tanya

  • Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
  • If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
  • Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
  • Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
  1. T

    Help with Ford Hybrid Repair

    What proof do you or the mechanic have that the leak did not start between September after the last service and February? Not conjecture, but actual proof that the leak had been there for over 6 months? If you can prove this, then write to Ford with that proof. If you cannot, you can still...
  2. T

    Allstate settlement for damaged rental question

    Actually, if they did not present these charges to your insurance company, they should have. If they did already submit them, there may be a documentation issue as to why they were not paid. Follow the steps in the forum and ask for all of that information. If they cannot provide it, they...
  3. T

    Car Rental Damage in Italy

    She may need a police report.
  4. T

    How can I get any type of recopensation

    They probably did tell you in the fine print, or it was on the e-ticket that was sent to you. They do not have to verbally tell you. It is also something that most who travel know, so would not even think about telling you verbally about this. Now if you were speaking to a TA and making the...
  5. T

    2015 Subaru Crosstrec just cuts out on the highway.

    I do not find it odd that Subaru wants you to sign a release if you want the cash. This will prevent you from going back to them in 2 years for more money for the same issue. I would not find it odd, rather find it routine and most likely policy. I am doubtful that they will continue to cover...
  6. T

    Lack of Airbnb communication regarding a damage claim

    It may be taking longer due to the high amount. I would have expected them to be in touch with you, but they may be getting the guests side of the story. This may take a bit more time.
  7. T

    Hertz & Lyft ripped me off took everything I had...emotionally and financially .....

    What you are entitled to entirely depends on the contract you have with Lyft/Hertz. Unless you would like to post a copy of the contract, then there is not much more we can do other than advise you on the letter writing. I am also not sure that you can prove damages, as the other driver may...
  8. T

    Exxagerated Damage costs

    I was rear ended about 6 years ago and the cost to repair my vehicle was almost $6,000. So, I am not sure how exaggerated the costs are for repair. You may have also damaged the vehicle more by driving it after the accident. You do not know what happened to the wheel alignment, etc. I know...
  9. T

    Hertz & Lyft ripped me off took everything I had...emotionally and financially .....

    What does the contract say between you and hertz/lyft? I am guessing there has to be some sort of agreement before starting this job, I would go look at the contract and see what it states about who determines when a vehicle is safe.
  10. T

    sixt charging me exhorbitant amount

    Which is why you need an attorney, especially since they are claiming an amount this high. Anything any of us said would just be an opinion and (unless someone has specific knowledge) not a useful one. It will be well worth the money for an attorney to handle this rather than you do the...
  11. T

    Mail scam and Wells Fargo Bank

    You may try to see if there is a victim compensation fund in your state, however, some states limit it to only those who have been physically harmed. I am not sure what other recourse you have, have you tried asking the bank to let you make payments? You may want to write to manager and move...
  12. T

    sixt charging me exhorbitant amount

    It does not matter what the majority of countries do, it matters what the law is in the country you rented from and your rental agreement. It does not mean I agree with it, but you did when you rented the vehicle. I really think you may need to contact an attorney who is knowledgable about...
  13. T

    AirBnb Long term rental

    I believe the op had clothing that could only be dry cleaned. Many women’s suiting pieces/ dresses/office wear still have dry clean only labels. I can easily see a $600 laundry bill, so long as it did not include dry cleaning for items that did not need, I.e. the towels and bedding. I also...
  14. T

    Got ripped off by Hertz Rent-A-Car and they refuse to correct and refund

    The first step to the process is to write to the executives one at a time, waiting a week in between. We are all volunteers here. Have you followed this process? https://forum.elliott.org/threads/how-to-deal-with-a-car-rental-damage-claim.1514/ If you have followed this process and have a...
  15. T

    American Airlines/JustFly.com-Justdontfly

    I think in the past few years, some international lines have been selling rock bottom price airfare without any baggage allowance. Contrast this to before that, where most international travel included at least one free bag. However, not sure how someone has enough money to travel...