Recent content by Neil Maley

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  1. Neil Maley

    Disney World

    Let us know the outcome.
  2. Neil Maley

    Codeshare flights messed up by Air Canada changing a flight schedule

    Then Expedia never rebooked the tickets? If they didn’t, then they are correct- they aren’t responsible for the changes.
  3. Neil Maley

    Delayed American Airlines flight

    They will tell you anything to get you out of their hair. All they owe you is the cost you of the canceled flight. What you needed was this in writing from them. Without that- you can’t prove anything that was said. We have company contacts for AA in our company contacts tab. Read how to...
  4. Neil Maley

    Closed account with over 4k$ gift card balance. Reward!

    You have a whole host of things that are against policy- more then one account and cards bought through third party sites. Also if her account is associated with an account that’s been suspended, they will close it too. What were you buying with the gift cards? Other gift cards? Please go to...
  5. Neil Maley

    Disney World

    Have you started writing to them using our company contacts?
  6. Neil Maley

    please help me my facebook account has been disabled

    After how many times they contacted you? The first, second or third? At this point your only resort is to use our company contacts. Read carefully how to write- start at Customer Service, give them a week, then make be to the first executive. Repeat weekly if necessary. Let us know the...
  7. Neil Maley

    Codeshare flights messed up by Air Canada changing a flight schedule

    When you book through a travel agency, they are the ones who book the tickets and are responsible for fixing these type of issues. Airlines generally won’t deal with you when you book through an agency- you are supposed to go to the agency for assistance. You should have called Expedia to...
  8. Neil Maley

    Help With Air Canada Concerns - Not Sure What to Do

    When you book with a travel agency the airlines generally won’t even deal with you directly. I’m surprised they even helped you at all, so kudos to them. But Cheapo is responsible for the issues. The cheapest flights are cheap for a reason and short connections often happen if you don’t know...
  9. Neil Maley

    Help With Air Canada Concerns - Not Sure What to Do

    Unfortunately, Cheapo Air caused the problems. Did you go to them when the flights changed and ask them to rebook you? When you book with a travel agency, you need to go through them when there are issues. You should also be going to them for the problems. Airlines dont usually reimburse for...
  10. Neil Maley

    please help me my facebook account has been disabled

    You can apologize and appeal. You should have stopped immediately when they warned you. By not doing anything, this is what can happen. Again- use our contacts, one at a time.
  11. Neil Maley

    please help me my facebook account has been disabled

    It doesn’t matter that you have done it for years- they caught you now. What you need to do is get permission from the owner to post those and present it to Facebook. It is very possible whoever owns the videos found them and contacted Facebook. If you have never received one of these...
  12. Neil Maley

    Enterprise Vehicle Accident

    Did you give him our company contacts? We can’t give you anything else but the company contacts. It’s up to your insurance company to take care of this.
  13. Neil Maley

    please help me my facebook account has been disabled

    Were these your own videos? If they were, did you put music to them? Facebook is very careful about music- they don’t allow copyrighted music.
  14. Neil Maley

    Trade in old phone for S9+ Promo-Info Request

    Unless you can find the original offer in writing it’s very hard to go back to them and tell them you didn’t get it.
  15. Neil Maley

    Enterprise Vehicle Accident

    You will most likely have to pay the deductible anyway. The correct pricess for the police is that they used Enterprises insurance on the report. The bed we can offer is to send your investigator our Enterprises contacts but this needs to be tested as a normal car accident- the fact it was a...