Recent content by Neil Maley

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  1. Neil Maley

    Facebook disabled personal account

    Do not create another appeal. Go up the corporate contacts one at a time. Nagging them with multiple emails isn’t going to help your case. You may not hear anything. When there are issues like this, Facebook may not reply unless they look at your account and find an error was made and they...
  2. Neil Maley

    Please read this because you can be the next victim of Chase Bank faulty processes.

    You should write to your representatives in Washington if you feel that changes should be made. However I can’t see the Fed. going backwards and adding longer time frames before allowing funds on deposited checks - consumers fought to have availability to these funds faster. But you were...
  3. Neil Maley

    Medical Cancellation Refund

    I’m sorry to hear about your illness, having to worry about air tickets while facing an illness is stressful. If you have travel insurance you need to put a claim in to the company for the balance. If you didn’t buy insurance, contact the credit card company you purchased your trip with and...
  4. Neil Maley

    My aweful weekend at Westgate

    Please don’t consider buying into any of these time shares! If you ate treated this poorly and didn’t like the resort, why would you want to buy? Are you saying you received a room with two beds and not a 2 bedroom unit? Time shares are rarely good ideas. Please review the many posts we have...
  5. Neil Maley

    Repair invoice with incorrect date

    Wait a week to hear from someone. If you don’t hear from someone within a week, move to the next executive.
  6. Neil Maley

    "Artificial Intelligence" Trading Bot - More than 1 month without refund; has "7 day money back" guarantee

    You might want to read this:
  7. Neil Maley

    Please read this because you can be the next victim of Chase Bank faulty processes.

    Then I would use our Company Contacts and write to the corporate offices of the bank and ask them to train their employees on things to look for. I’ve read several stories where a bank teller ended up saving a customer by questioning them more. Don’t blame the bank or it’s policies - they...
  8. Neil Maley

    Please read this because you can be the next victim of Chase Bank faulty processes.

    OP: have you gone to the bank and spoken with the branch manager? I agree with BittyBoo- the teller could have asked more questions. Perhaps they need to know this happened and educate personnel on how to help detect something like this.
  9. Neil Maley

    Two photo IDs required at non-airport location

    What email? They should send you a coupon with a code you can put in when you rent. I don’t think am email is sufficient. And you also want to make sure that it doesn’t apply only to the location you had the problem at but system wide. I would email the exec. back and give him your rental...
  10. Neil Maley

    Turkish Airline lost luggage

    Did you file the lost luggage complaint in Miami before you left that day?
  11. Neil Maley

    May 31, 2109 Iberia Airlines Lost Luggage from JFK to Madrid -My 20 year-old daughter

    Get off the phone and start emailing. This is how to write- start with the first executive since you have dealt with customer service to no avail. Don’t add any attachments unless they reply to you asking for attachments. Otherwise...
  12. Neil Maley

    Please read this because you can be the next victim of Chase Bank faulty processes.

    This is what the recommendations are by the US government when dealing with fake checks.
  13. Neil Maley

    Hawaiian Airlines cancelled flight

    DOT rules require an airline to do one of two things when they cancel a flight- either put you on the next available flight (which they did) or provide you with a refund if the new flight isn’t acceptable. Hawaiian doesn’t have any airlines they partner with to put you on. Weihlac gave you...
  14. Neil Maley

    "No Show" charge of $1100!

    The cancellation is on his confirmation - I am not sure how someone who booked the block of tickets would have a different cancellation policy.
  15. Neil Maley

    Viking Cruises

    I am not so sure Tauck has someone at the hospital if something happens. I was on a Tauck tour and someone fell down the stairs at a restaurant. The guide stayed with the man and his wife until the ambulance came that took him to the hospital. Then she left him but left her phone number with...