Recent content by Neil Maley

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  1. Neil Maley

    Can I get to Bolivia through Expedia

    If Chase contracts with Expedia then they most likely don’t book flights directly.
  2. Neil Maley

    Can I get to Bolivia through Expedia

    Expedia may not have the contracts with the airlines for that route. You cannot book through Kayak- it sends you to those third party websites that are often complained about here. And Justfly is one of them - the same JustFly the BBB warns about booking through. Please go further then just...
  3. Neil Maley

    Airbnb Brooklyn, NYC safety claim

    You can read the guarantee here: https://www.airbnb.com/help/home
  4. Neil Maley

    Using MP *G benefits while accruing miles on another FFP

    The airlines are changing mileage programs so it’s harder to earn miles unless you fly a lot. You might want to go to a site such as Flyer Talk and ask these questions.
  5. Neil Maley

    Airbnb Brooklyn, NYC safety claim

    Please check the property using the link that Lee gave you. If it is an illegal rental, report it. And please leave an appropriate review of the property to hopefully protect the next person who wants to rent that property.
  6. Neil Maley

    What is reasonable compensation for Business Class gone bad?

    Was the $2500 you paid for a round trip ticket or one way?
  7. Neil Maley

    Racism Remarks and Poor Customer Service

    I wish I could love this post. The card idea is outstanding.
  8. Neil Maley

    Fraudulent Healthcare Charge

    Have you written to your states Department of Insurance? They might fix this faster if the state got involved.
  9. Neil Maley

    Racism Remarks and Poor Customer Service

    I just did a mock booking on Expedia-it gives you a choice of the type of ticket you want to buy. It seems that this was simply an error in choosing a fare you might not have understood, even though it says no carry on. Is your Uncle going to be returning to SFO on the same ticket? If so...
  10. Neil Maley

    Racism Remarks and Poor Customer Service

    That’s why he had to pay for the bag. If the carry on doesn’t fit under the seat- it has to be paid for, so it appears he isn’t owed a refund of the bag fees and he will be charged again when he returns. Whoever purchased his ticket did not understand the restrictions of the ticket. In...
  11. Neil Maley

    Expedia Itinerary modified to a different one than promised

    You have to call them to tell them the new change is unacceptable and you want a refund.
  12. Neil Maley

    Racism Remarks and Poor Customer Service

    If the uncle had a basic economy ticket, if they carry on doesn’t fit under the seat, it has to be checked and paId for. OP hasn’t answered our question on the type of ticket he had.
  13. Neil Maley

    Expedia Itinerary modified to a different one than promised

    You must do everything through Expedia if you booked through Expedia.
  14. Neil Maley

    Budget False Damage Claim - Sedgwick Claim Dept

    This process works in almost every case we get here. Congratulations.
  15. Neil Maley

    What is reasonable compensation for Business Class gone bad?

    We have company contacts here: https://www.elliott.org/company-contacts/american-airlines/ This is how to write: https://forum.elliott.org/threads/resolving-consumer-complaints-and-developing-a-paper-trail.8903/ It’s my opinion you deserve more miles. However if you didn’t fly much, I...