Recent content by Lynn

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  1. L

    Want to hold Carnival customer service accountable...

    Ok, perfect - thank you very much for the clarification on that! That helps a lot as I need to be clear now, and also need to mention the right things in my correspondence to stand a chance of it being at all impactful.
  2. L

    Want to hold Carnival customer service accountable...

    Yes, that's what I thought too! Thanks!!!
  3. L

    Want to hold Carnival customer service accountable...

    Thank you all very much for your replies, I really appreciate it!! I will tell people about this site. Yes, I will start with getting my cell phone record that shows the calls I made.. unfortunately I don't have names but do remember exact phrases of what was said to me - which as you say...
  4. L

    Want to hold Carnival customer service accountable...

    Thank you both very much for your responses. And thank you for this site.
  5. L

    Want to hold Carnival customer service accountable...

    Hello, I'm hoping I can get some help with this situation... I booked on a Carnival cruise through a travel agent several months ago. I was informed by the travel agent that my enhanced license was all I needed as it functions like a passport, as proof of citizenship and identity. The...