Recent content by johnbaker

  • Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
  • If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
  • Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
  • Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
  1. J

    Ticketing Scam in Shanghai

    @James Steamer Good luck with your review. The sad fact is that unless you have millions in deposits, they aren't going to just eat your charge. You have no, 0, zip grounds for a charge back. You've already admitted publicly it wasn't fraud. You've admitted that you entered into the contract...
  2. J

    Ticketing Scam in Shanghai

    @James Steamer when you arrive at the airport is entirely within your control. No difference between this and someone that doesn’t allow enough time to get through the TSA checkpoint. You miss your flight and you have to buy a new ticket. Good luck is you writing campaign
  3. J

    Hyundai Wants To Charge Me For Excess Tire Wear On My Car With 16,898 Miles

    @terri232 I'm a former automotive engineer and worked for one of the big 3. I spent most of my time doing work on the quality side of the business. If you didn't have your tires rotated, you could have very easily caused uneven tire wear even with the small number of miles you drive. $390 is...
  4. J

    Email address of CEO for IHG please

    Worked for me too....
  5. J

    UPS contacts???

    @tarheelalum Ultimately, if they gave your a guarantee, they're going to repay your shipper. If they didn't, they won't. Either way, their customer is the shipper and the reason its delayed really doesn't matter. Good luck on getting your stuff.
  6. J

    Haiti medical trip canceled. Airline help.

    @Cleo Another option is to wait.... As of now, AA has issued a travel alert for Haiti but only one that allows you to delay your travel. Looking at AA's other alerts, that seems to be their MO. No refunds just delayed travel. I also checked and it looks like they're continuing to fly (no...
  7. J

    Wells Fargo Bank CC Dispute

    @jsn55 Last time my card was skimmed they started with a $0.70 charge and went from there... Fraud costs everyone eventually... Banks just aren't going to "eat" it indefinitely.
  8. J

    Viking Wants All Payment a Year in Advance

    @SuburbsBK Something weird is going on.... 100% is not what their terms say... Unless its a really long cruise.. https://www.vikingcruises.com/terms-conditions/index.html Either way, if you go forward buy insurance that will protect you from bankruptcy and not from Viking
  9. J

    Delta cancelled my flight home because I didnt use the ticket out

    @jmclark3592 One note about tone when you write your note. Your best bet is to beg for forgiveness. What they did is written into the ticket contract. It doesn't matter that you didn't read it (after all who does). It's in there. Now's the time to say "gee I really screwed up... Can you help me...
  10. J

    EU 261

    @Don in ATL I'm with @Neil Maley why give a company 10% + to fill out a form. Start there. As for your second question, would you ask the same question about compensation if UA or AA bumped you off a flight and you knew that they were required by DOT to write you a check (they are BTW)? Some...
  11. J

    EU 261

    @Don in ATL You don't really need to hire anyone at this point. Wideroes owes you €250 for the cancelled flight by law (the amount of compensation is effected by distance and time). That's all they owe you though. Here's the form that you need to fill out to claim it...
  12. J

    FORD SAFETY RECALL Safety Recall Notice 18532 / NHTSA Recall 18V-735

    @DAVENE Here's the official recall notice (https://static.nhtsa.gov/odi/rcl/2018/RCLRPT-18V735-6341.PDF )... Short answer is that it the issue only occurs after the fuel tank deforms. Keeping a 1/2 tank of gas gives the tank enough structure to not deform. Here's the number to call at Ford if...
  13. J

    FORD SAFETY RECALL Safety Recall Notice 18532 / NHTSA Recall 18V-735

    @JNFitzsimmons FYI ... If your issue truly was a recall, Ford had to replace the pump without requiring you to pay. A recall is a FMVSS safety issue and manufacturers are required to be law to replace the part / fix the problem (although as we saw in the Takata issue it can take a long time to...
  14. J

    Passport Renewal Delay

    @RGoltsch Simple question.... If she doesn't get her passport and you can't go, would the $60 have been worth it to you for the increased chance? Seems to be cheap insurance. On Friday, she might call either passport agency and see if she can get an appointment. They may not take her at this...
  15. J

    Toyota Prius V burning excessive oil

    @Kalina I think you're fighting an unwinnable battle on this one... Your vehicle is out of warranty and you've had it repeatably repeatedly serviced by an independent mechanic. Between the two, there's no real reason for Toyota to do anything for you especially since a 6 + year old vehicle will...