Recent content by Ja_jaramillo

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  1. J

    Our dream trip was cancelled without proper notice

    Hi, thank you for the questions and explanations. We just double checked our inbox for an email like yours and we don’t have one. We used a multi city option. So our itinerary looked like this: 11/8: FLL to SFO on UA 11/9: SFO-TYO (HND) on US 11/15: TYO (NRT)-BKK on ANA 11/25: BKK-TYO (NRT)...
  2. J

    Our dream trip was cancelled without proper notice

    Hi thank you for the feedback. While it might be known for more frequent fliers that booking using two or more airlines can result in a total reservation loss (nothing booked) my husband and I did not. Unfortunately that’s not in any of the emails they sent to us. When I spoke to a customer...
  3. J

    Our dream trip was cancelled without proper notice

    Hi, thank you for the helpful tips. We received an email outlining our flights booked along with a reservation code, upon booking. The next day, an email about ANA came through (that unfortunately went to junk so we didn’t see it. I know that’s not their fault, it’s just unfortunate). The part...
  4. J

    Our dream trip was cancelled without proper notice

    Hi, thank you for the feedback and the clarification point. Our SFO-TYO flight is into Haneda. And our RT flight from BKK to TYO was into Narita.
  5. J

    Our dream trip was cancelled without proper notice

    Hi, thank you for the feedback. This is why we couldn’t get seats on our ANA flights. We had already reserved our seats on the United flights.
  6. J

    Our dream trip was cancelled without proper notice

    Hu Thank you for the feedback and the links.
  7. J

    Our dream trip was cancelled without proper notice

    On May 29, 2018, my husband and I purchased multi-city flights using United Airlines for our dream trip to Japan and Thailand, in celebration of our wedding anniversary; All Nippon Airlines was included in the transportation plan. We had received an e-mail providing our reservation code and...