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Thanks, Neil, for your response. I would appreciate your recommendation on better cruise companies. I’d give Viking another chance if they compensated me with a cruise, but how can the company expect me to essentially pay them for a second chance. C’mon.
My husband and I are terribly dissatisfied first-time Viking River cruisers whose $12,000 October trip from Switzerland to France turned into an insufferable bus tour through Europe. Because of low water levels, our ship NEVER left the dock. Instead, we rode busses for hours and hours to port...