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This is beyond horrible. I'm so, so sorry this is happening to you. If you don't hear back from Facebook with a meaningful reply within a week, please let us know. I have some contacts at Facebook that I can reach out to. No guarantees, but it can't hurt to try.
Reluctant to offer legal advice here. But i have to concur with the other. You might want to consult an attorney. Someone will still need to be responsible for those payments. You can't just stop making them because of this incident, unfortunately.
Great advice from the group. Here are the Hyatt executive contacts. I would keep your email brief and polite. I would also ask for something specific -- points, a room night, an apology. Don't make them guess what you want.