Recent content by Christina H

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    Spirit airlines "free ticket"

    In the link Neil posted it says that one has to register within 14 days: To redeem your 5,000 miles, you must register at www.spirit.com/redeem within 14 days of the flight. If you're not a registered FREE SPIRIT member, you must do so online at www.spirit.com first. The Lucky Seat miles will...
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    Need help resolving charges for long distant calls on my son's stolen cell phone

    The disabling of a phone prevents someone from accessing the personal information. It does not prevent wiping the phone from the personal info and resetting it The SIM card is only disabled by calling the carrier and then the carrier can block it and the phone so it can not be registered on...
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    Lufthansa Cancellation

    VoR61 each website has its own peculiarities along with the different names for booking types -- Lite, Basic, Classic. On the non mobile version of LH website, one can open up a little box that compares the fares and what one receives for that fare. For this one can look at the fare...
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    Lufthansa Cancellation

    The booking process has an area where one can click on the details of the cancellation. These economy lite tickets are very restrictive -- only 8 kg of hand luggage -- and the fare difference was 50 CAD each way, and it would cost 60 CAD to check a bag and by paying the 50 CAD each way...
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    Lufthansa Cancellation

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    Lufthansa Cancellation

    My past emails from Lufthansa have all had the following information -- The refund/rebooking info is beneath the luggage Each ticket has different restrictions -- here is economy ticket and here was the info for a different ticket -- an actual business class use it or lose it ticket
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    Toyota

    What are you asking support for? The same google issue? Or are you concerned that for some future problem you will not get help because of blacklist. It would be helpful if you could post what you have written to Toyota— with personal details blacked out.
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    Is TripAdvisor taking bribes to remove negative reviews?

    I am not sure how you get to the idea of bribes. I looked on booking.com — where one has had to have stayed to post a review and one can only do it in a limited time. I have used booking for small independent hotels in Italy that have no independent booking software. The resort gets a 9.2...
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    Toyota

    Or is app not functioning properly because phone operating system is out of date? There are so many variables that this may need someone with strong tech skills to isolate the issue. And Toyota cannot do that remotely.
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    Toyota

    VoR61 has made an excellent post but I want to add one more thing. If there is a problem with google assist it may be on the google or app side — that is not something within the control of Toyota. It can be frustrating to isolate the issue — but I cannot complain to my computer company...
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    Closed-loop travel - how not to become an "Illegal Immigrant"

    And one thing I always keep in mind — the only country I have the right to enter is the one I have a passport for— even with a visa, eta, it is not a guarantee and one can be turned away. So I do not take the questions personally and I behave in an appropriate manner — polite and professional...
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    Closed-loop travel - how not to become an "Illegal Immigrant"

    There is a lot of uncertainty when it comes to assessing intent. If someone is intending to stay up to a year but does not want to apply for the actual visitor visa that allows that continuous stay for up to 12 months or a work visa but uses the up to 90 visa and exit and re-entry to avoid the...
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    Toyota

    Calling or writing about the possibility of needing unspecified support in the future may be regarded by the company as wasting time. The issue of app integration of something like google or Alexa with a car can be a hassle. Often I have found the help on forums to be better than the official...
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    Closed-loop travel - how not to become an "Illegal Immigrant"

    I think it is intentional not to put a number.....as immigration wants to see how questions are answered. In the past few years I have gotten some serious questioning at Heathrow. Once there was suspicion that I was actually entering to do commercial work.. Some times I breeze through other...
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    Toyota

    There may be some communication break down. Companies with online support have a procedure. If one asks for support for problem X it gets assigned to someone and a ticket number — example ticket 111. One is supposed to refer to that ticket and keep that thread going as a dialogue. If one...