Recent content by Chantal Legge

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    Alitalia promised us each vouchers after cancelling our flight and now I can't get ahold of them

    I just read that Alitalia is accepting takeover bids...would the takeover company still honour their outstanding compensation?
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    Alitalia promised us each vouchers after cancelling our flight and now I can't get ahold of them

    UPDATE: I received a call this morning form Alitalia customer relations - finally! She explained to me that they have stopped all funding for vouchers due to their bankruptcy and that they have frozen all their funding for that area of customer service. She said that they "had every intention...
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    Alitalia promised us each vouchers after cancelling our flight and now I can't get ahold of them

    Thanks, I've filled out and sent the form as well as sent them yet another email...hopefully they will stop ignoring me eventually...it's just frustrating because we only accepted being kicked off our flight because we filled out these compensation forms and promised 800 euros...clearly they...
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    Alitalia promised us each vouchers after cancelling our flight and now I can't get ahold of them

    Hi, I'm hoping someone might be able to help me get the compensation I was promised. I traveled to Europe just a couple months back and I was flying home to Toronto, Ontario on an AlItalia flight out of Rome on April 29, 2017. I booked the flight months in advanced and as the flight drew closer...