Recent content by Boston Robert

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    Charged first class miles, put in coach. Coshare

    Apologies for not getting back sooner, but out of the blue I received an email from Aegean customer service in Athens that they would allow two checked bags on the Heraklion flight and would contact Heraklion at the appropriate time to make sure they understood. Can't put my finger on what i...
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    Charged first class miles, put in coach. Coshare

    Exactly. I have gotten some verbals to find out later that the airlines are still not in agreement. I did just receive an email from Aegean customer service that i would be allowed two bags. Am waiting fir them to confirm that this means two "checked" bags. For what it is worth I do not...
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    Charged first class miles, put in coach. Coshare

    Yes that is true. So why does United list these as business class flights and charge business class miles? From the website to management to customer care agents they have been deceptive and totally unhelpful. Even though this is, in my opinion, their mistake. To answer your question I...
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    Charged first class miles, put in coach. Coshare

    I have found that there is Aegean USA and Aegean Greece. Aegean USA closes at 5 PM really. Have spoken to then several times and they just refer me to customer service via the website. Have done that several times and just get the same none answer, ie their baggage policy. It just goes round...
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    Charged first class miles, put in coach. Coshare

    Hi Not sure what you mean by an A3 flight. The plane out of Crete is an Airbus A320 if that is what you mean. And yes, it is listed as an economy(X) flight. When I look at either the United or the MileagePlus details for this flight it looks like i do get the two checked bags. But when I...
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    Charged first class miles, put in coach. Coshare

    Hi The Aegean Air flight (first flight) is from Crete to Lyon, France. I booked the entire trip, Crete to Boston, using United miles on the United MileagePlus website and it was booked as a business flight using business level miles i.e. 70k as opposed to 30k for economy. Looking at the...
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    Charged first class miles, put in coach. Coshare

    Thanks for the advice. I can be super charming (lol), but am concerned about waiting until I get to the gate, like I said, Murphy's Law. Per this site i started the company contacts last week and that just got referred to a staffer. Have filed a complaint with the FAA. Will turn my sights on...
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    Charged first class miles, put in coach. Coshare

    That is my issue. There is a statement in the UA confirmation that baggage policy is determined by Aegean (the first carrier) and to contact them. But under that is a chart clearly stating that on the Aegean flight two bags of 70 lbs each are allowed rather than the economy allowance of one 50...
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    Charged first class miles, put in coach. Coshare

    What did United do to compensate? I am having a similar experience with UA. Booked a flight back from Greece business class for the better baggage allowance then learned that the baggage policy is set by the first carrier, in this case Aegean Air. The first flight with AA is an economy cabin...