Recent content by Ann Fisher

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    Erroneously charged for pre-paid fuel option-Executive Car Rental

    LeeAnn, thank you for posting the additional information about the pre-paid fuel option. Hopefully it will be helpful for others! Not a first world problem, but I always tell our kids, "$40 is $40". ;)
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    Erroneously charged for pre-paid fuel option-Executive Car Rental

    Sorry, which form are you referring to?
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    Erroneously charged for pre-paid fuel option-Executive Car Rental

    Thank you Neil for removing personal information in my post. The refund of $228 is our payment + deposit - fees. I understand your's and LeAnne's perspective. While my hindsight is certainly clear, my issue is with the misinformation from the rep. We'll see what they say, it was worth an ask...
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    Erroneously charged for pre-paid fuel option-Executive Car Rental

    Hello, please see below an active email thread with customer care at Executive Car Rental, regarding an error with the pre-paid fuel option. I've read the guidelines on your website for resolving a consumer complaint, and wonder if you have any other suggestions for a successful resolution...