Recent content by ADM

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    Dangerous issues driving a 2019 Honda Civic

    https://www.elliott.org/company-contacts/honda/
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    SAS pilot strike

    Could SAS claim the pilot strike is an "extraordinary circumstance", thus removing its obligation to pay any claims? Or is that not the case here since it's their own pilots on strike?
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    American Airline gave us a vacation from hell! Came back exhausted, in pain and mad!

    This is correct. If OP gone to St. Thomas as originally planned (USVI) there would have been no luggage fees. Once the destination became a foreign country in the Caribbean the fees were charged. I also mistakenly thought having the AA card meant a free checked bag anywhere, which is the case...
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    Unlocking iPhone

    Do you live in an area with multiple AT&T stores? If so I would go in person and keep trying the different stores until you find someone who can help. Take Bill's advice and challenge them on the website language if needed.
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    Breaking Some Elliott Rules

    My husband and I had a 3 1/2 hour connection in ATL for a Delta/AF codeshare going to CDG. The incoming flight was on time, both bags were tagged Priority, and we were still without either bag for 3 days. The second bag didn't get to us until 2 1/2 weeks later. No rhyme or reason when it...
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    Budget Rent a Car has sent me a false damage claim

    Can they prove this is the same car you drove? There's no license plate visible and I've seen cases of mistaken car identity on here.
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    Lost paper voucher

    My husband was issued an AA paper voucher a couple of years ago. There was no electronic record of it and it didn't have a PIN. He was told it was like cash in that if it was lost there was no replacing it. When it came time to redeem it I was told the same thing as OP--that it had to be...
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    EU 261

    How about creating a new account specifically for this transfer? If you use your current bank there shouldn't be much (if any) cost to do this. That way you can get your money and they won't have access to your primary account. You can close it once you have the money.
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    Non-Revenue in First Class

    Personally, I think it's great that airlines provide these benefits for their employees. Those aren't easy jobs and perks like this can help attract and retain good employees. It sounds like your niece is very happy with her new career. I hope you can focus on that rather than on any negatives.
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    Reward Card expired

    Last June my husband and I received $300 each in these Delta AmEx gift cards. The cards only had the AmEx logo on them and looked like any other AmEx gift card. I was told multiple times these cards would expire and it said so with the paperwork that accompanied them. My situation is...
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    orbitz not honoring price guarantee on cruise reservation

    Bullet 3 in Terms and Conditions - Travel must be completed in accordance with the booked itinerary to be eligible to receive refund or credit. Doesn't this mean you have to take the cruise before you are eligible for a refund and that's why Alex kept quoting it? When is the cruise? It...
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    Email address of CEO for IHG please

    I just clicked on the link and it worked fine.
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    Travel Concierge Service

    I would rescind the transaction and get my money back. The fact that you can't find any independent information is a red flag to me. But I am leery of anything that remotely resembles a timeshare, travel club, etc.
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    Passport Renewal Delay

    You can still track the passport status without paying for expediting. My husband was able to do that with his and it wasn't expedited.
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    Passport Renewal Delay

    My husband just got his renewed. He mailed it out on 1/11 and got the new one on 2/9. He didn't pay to have it expedited as there was no time crunch. While it's possible she could get it in time she would be cutting it way too close. At this point I would go to the office in person since you...