My husband and I were set to fly out to Bonaire on May 5,2018 for 2 weeks. 2 days ahead I ended up in the hospital with A Fib and could not fly out till the following Saturday. United rebooked us with only a change fee that was immediately reimbursed when I submitted the paperwork. I am now fighting for reimbursement for the first week condo rental. Actually I just wanted half of the first week rental as there was another couple involved for half the cost. I mistakenly was too honest and told this to trip insurance company that Chase United Visa uses, eclaimsline, and have now been denied due to that honesty. Had I not mentioned that and requested the whole weeks reimbursement it probably would have gone through. I do not regret being honest but wanted to let you know that trip insurance will do anything to get out of paying and only because it was free through Chase, it wasn’t.