Rental car diminished value claim

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Jun 12, 2019
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I think he has a decent shot at not paying the DV as the vehicle was sold, so the rental company must now show that they got less money as a direct result of the accident. They were basing the earlier demand from a formula based on the repairs and severity.
 
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Jan 10, 2021
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The first thing is to deal with the DV issue and attempt to get them to reduce it if you can, just in case you are unable to collect it from the other driver. Once that is settle, you can pursue collecting this amount from the at-fault driver.
Agreed. I sent an email to National Customer service on Monday and haven’t got response yet. Will update this thread once I have.
 
Jan 10, 2021
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Update: Purco told me today that they are authorized to waive the DV claim for me. Obviously, the CARFAX report plays an important role in this process. I told them I have the report which does not show there is a DV and ask them for more documentation to prove DV. After that they agree to waive the DV.
A big thank you to all who gave me advice during this process. And I hope this post can help others in similar situations.
 
Sep 26, 2017
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My guess is someone at National gave Purco the green light to drop the claim, even if they didn't follow up with you to tell you this. Great job getting this resolved!
 
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Jun 12, 2019
134
303
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44
Update: Purco told me today that they are authorized to waive the DV claim for me. Obviously, the CARFAX report plays an important role in this process. I told them I have the report which does not show there is a DV and ask them for more documentation to prove DV. After that they agree to waive the DV.
A big thank you to all who gave me advice during this process. And I hope this post can help others in similar situations.
That is great news! Thanks for the update. I know it is not much but still ask the insurance company to reimburse you for the CARFAX report.You don't have to push it but a polite request for reasonable reasoning should do the trick.
 
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